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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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It was not easy to navigate a return & it was more difficult to get a refund, possibly took 4 emails & many other offers before I got my refund. I did get it eventually but I think they hope you'll give up 1st
I ordered these tops for going on holiday. I ordered size 22/24 but had to give them to my sister who is size 12. The sizing is way out.
Overall the service was good, I was kept informed of my delivery and products arrived in good time
I bought 2 shirts the same size one fit as expected the other one didn't.
Okay,! Clothes didn't fit or look as the picture would like to return actually four of the five I ordered.
My order came in a timely manner and I received emails keeping me informed..
Look nothing like the picture they were plastic not canvas a waste of money
Horrible, will not wear it any place, not my style, very disappointed, waist my money.
So far good. The tops I ordered all came on time. I like the way each top was individually packed in order to protect them from getting soiled during shipment. Great job.
I'm missing and item from my shipment. Please send it.
I love this merchant I tell my love ones about it. Alot of them are skeptical about shopping on line. The quality is great sometimes it takes a bit longer I know you all will improve
Very steady delivery time and i wasn't very impressed with the customer services, when i tried to get an update on my order. Didn't seem to be able to give me a date even of when my items were going to be posted. Just generally very unhelpful! But now I've received the dresses they are very nice. Great value for money.
Disappointing and not cost effective, i have since only purchased from Australian suppliers as your sizes are way off.
Dress fits well, strings a bit long, came in early.
Not satisfied with quality of materials, items didn't fit to size and very time consuming and difficult to process a return.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members