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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,250
This company responds to reviews on average within 16 days

Instant Feedback

238,147 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Item not received
January 25, 2024

The item I ordered was out of stock, but no one let me know until I enquired where my parcel was.However I will say they dealt with my refund very quickly once the problem was made known to them. I would therefore consider ordering from them again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2023
GB
2 reviews
0 helpful votes
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Great experience
December 29, 2023
Updated review

Found exactly what I was looking for easy straightforward to order and good quality products received!

Date of experience: December 29, 2023

Spoilt for choice with outfits very straightforward...
October 3, 2022
Previous review

Spoilt for choice with outfits very straightforward to order!

Date of experience: October 3, 2022
Pennsylvania
1 review
0 helpful votes
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I like to close it, sexy
December 29, 2023

The clothes came quickly and fashionable they're different

Date of experience: December 29, 2023
GB
1 review
0 helpful votes
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I won't be using Chic Me again t
January 25, 2024

The jumper dress was nothing like the one advertised, the material was very cheap and nasty (it was similar to the red fluffy cover you put around the bottom of your Xmas tree
They then informed I had to pay £5 postage to return it, even though the item wasn't wearable and very poor quality. I've thrown it away now as too much inconvenience and cost to return it. I will never buy from them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2023
Canada
2 reviews
0 helpful votes
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Perfect!
December 29, 2023

Spectacular! Beautiful stunning piece. Color was perfect. Completes my jewellery for upcoming family wedding.

Date of experience: December 29, 2023
Canada
1 review
0 helpful votes
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Produit excellent
December 29, 2023
Updated review

J'ai achetés plusieurs produit et il était sous de qualité je suis très satisfaite comme les photos

Date of experience: December 29, 2023

Service et qualité
April 3, 2023
Previous review

J'ai bien aimé en général et je vais commander à nouveau

Date of experience: April 3, 2023
Florida
1 review
0 helpful votes
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Super late arrival.
January 25, 2024

I ordered a Christmas dress at the end of November and got it 2 days after Christmas. Now I have to wait a full year to wear it smh!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 29, 2023
GB
1 review
0 helpful votes
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Lovely items
December 29, 2023
Updated review

Not the speediest of deliveries, but 2 items that have had lots of compliments over the festive period

Date of experience: December 29, 2023

Easy & great quality
September 17, 2022
Previous review

Easy & great quality

Date of experience: September 17, 2022
Nevada
2 reviews
0 helpful votes
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Never received
January 25, 2024

Never received item. They said it was sent but then they said they were outta stock after 7 weeks.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023
Florida
1 review
0 helpful votes
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Size
January 25, 2024

Runs small, I did not order this item. I agreed to receive this instead because the original item I ordered was out of stock and never received a notification about that. Will return it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023
GB
1 review
0 helpful votes
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Joke company
January 25, 2024

Absolute joke of a company when trying to send stuff back! It takes days to get an address and if u do get one, you've run out of time to send it back

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023
GB
2 reviews
0 helpful votes
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Christmas Santa dress
December 28, 2023

Perfect for our residents Christmas party. Very comfy and flattering fit thank you

Date of experience: December 28, 2023
France
1 review
0 helpful votes
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Late and terrible quality!
January 25, 2024
Updated review

I ordered this for pre Christmas drinks. It arrived on 27th. I could never wear such a poor quality item.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023

So far so good
April 9, 2021
Previous review

So far so good. Hope it is all I hope for! Xx

Date of experience: April 9, 2021
Canada
1 review
0 helpful votes
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Lately all products I have purchased have been good.
December 28, 2023
Updated review

Overall good. All my products have been top notch.

Date of experience: December 28, 2023

Hit and miss
October 26, 2023
Previous review

I have had good and bad product from Chic me.the quality is cheap on some products.

Date of experience: October 25, 2023

Some products have been good, some have not
June 23, 2023
Previous review

Some products have been good, some have not. I have only had 3 pro I did not like so gave them away to friends. CRing is sharing.

Date of experience: June 23, 2023

Some products are amazing some not so good
December 5, 2022
Previous review

Some products are amazing some not so good.

Date of experience: December 5, 2022
GB
1 review
0 helpful votes
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Lovely dress and thong
December 28, 2023

Dress is lovely but it is a shame they it was only one thong instead if pack of 3

Date of experience: December 28, 2023
GB
1 review
0 helpful votes
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Jo Duffy
January 25, 2024
Updated review

Items were not good quality did not fit and refund 10% offered Dissatisfied will not be recommending due to refund service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023

Lots of choice and colours
December 9, 2023
Previous review

Lots of choice and colours

Date of experience: December 9, 2023
GB
1 review
0 helpful votes
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Awful
January 25, 2024
Updated review

Placed my order and all was well, when nothing arrived after 14days or no communication of dispatched items I had to contact them to be told one item was not available so they were waiting to send all at once!
No communication before this and they allowed me to pay for the item that was sold out and showing as available on the site!
A refund was given eventually

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023

The coupons are a little confusing as is the delivery...
December 15, 2023
Previous review

The coupons are a little confusing as is the delivery charge

Date of experience: November 20, 2023
NL
1 review
0 helpful votes
Follow Imoan T.
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Not as expected
January 21, 2024

Clothes were not like the picture and did not fit. I returned it

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2023
California
1 review
0 helpful votes
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Not what the picture looked like
January 21, 2024
Updated review

I was very disappointed in the quality of the clothes I bought. They looked very different from the pictures online.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2023

Very long shipping time
January 14, 2022
Previous review

Don't order from this company if you need the clothing with normal time shipping. The shipping takes forever.

Date of experience: December 15, 2021
GB
1 review
0 helpful votes
Follow H W.
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Extremely poor
January 21, 2024

I wanted to return an item but the company continuously contacted me suggesting partial refunds. I was very disappointed and will never use them again.
Eventually I was refunded in full.
After multiple messages back and forth!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2023