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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,173 reviews

We monitor reviews for authenticity

Serbia
1 review
0 helpful votes
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Lovely if there fitted
December 31, 2023

Very good stuff sorry but we're to big so can't were them

Date of experience: December 31, 2023
Indiana
2 reviews
0 helpful votes
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SLOW delivery
January 25, 2024

Everything looks so inviting and pretty. I have a special trip coming up mid January so i ordered November 23. Today is December 31 and i am still waiting on my order. I am in constant contact for updates on my order. If i didn't need these clothes for my trip i would cancel every item! Never again will I order from this company!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2023
GB
1 review
0 helpful votes
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Good value for money
December 31, 2023

Good value for money but it takes an absolute forever to arrive! I waited more than a whole month for it to arrive. Not sure if I will order again. The dress matched the description though so the product is good.

Date of experience: December 31, 2023
GB
1 review
0 helpful votes
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$#*! me aka chic me
January 25, 2024

Never received the item, to which my partner asked me to order for her for Xmas. Eventually I did receive a full refund but blah.
$#*!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2023
GB
1 review
0 helpful votes
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Good
January 25, 2024

Good but would have liked to know shipping time it didn't come in time for my 21st birthday which was 4 weeks after the order

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2023
Mexico
1 review
0 helpful votes
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Todo muy bien
December 31, 2023

Las prendas son los que esperaba la calidad todo me gustó

Date of experience: December 30, 2023
France
1 review
0 helpful votes
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Commande jamais reçu
January 25, 2024

Je n'ai jamais reçu ma commande ils ont jamais voulu me rembourser sauf un dédouanement de 15e pour compensation…. LA BLAGUE! Je ne recommande pas du tout arnaque!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
GB
1 review
0 helpful votes
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Very bad delivery
January 25, 2024
Updated review

Still don't have my order. Placed it in October! I eventually received my first order after weeks of waiting. Ordered another one for my daughter. Still not here. Very disappointed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023

The item I ordered was fantastic!
November 22, 2023
Previous review

The item I ordered was fantastic! The shipping took ages. Hence loosing a star.

Date of experience: November 22, 2023
New Zealand
1 review
0 helpful votes
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It was great!
December 30, 2023
Updated review

Thanks for the Christmas decoration...I will gift it to the person next year!

Date of experience: December 30, 2023

Very good
November 18, 2023
Previous review

Very good.

Date of experience: November 18, 2023
GB
1 review
0 helpful votes
Follow Lois W.
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Ordered a dress months ago and only just arrived and terrible quality so won't be ordering from this site again very disappointed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
GB
1 review
0 helpful votes
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Terrible service, won't use again
January 25, 2024

Awful service. My order still hasn't been packed after 4 weeks and when I chased it up I was told to wait another week. Ended up cancelling for a refund. To be fair the refund came through quickly tho

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
GB
1 review
0 helpful votes
Follow Bethan Q.
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The product was as shown in the photo but delivery was a long time.

Date of experience: December 30, 2023
Maryland
1 review
0 helpful votes
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Received only half of my order.
January 25, 2024

I ordered clothes in November and received half of it. The other half has not arrived and I have not been notified why it hasn't arrived, even after I sent a message asking about it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
Massachusetts
1 review
0 helpful votes
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Refund policy is a scam
January 25, 2024

They fo not allow you to refund they say you have two weeks well I emailed them one day after I got my delivery and they said I was over the time limit that is a lie snd scam. Some of the products look different in person snd the material also very bad business

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
Virginia
1 review
0 helpful votes
Follow MsB C.
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BEWARE of using this website. I ordered tennis shoes from Chic Me not too long ago. I later wanted to return them. Instead of getting a prompt return and/or credit options toward another purchase I got haggled by them multiple times asking if I would accept a lesser percentage of my full refund. I refused. I wanted my FULL refund and told them so. More haggling. Additionally their refund policy was NOT EASY to use although they claimed it was. In short, I never got the refund I asked for. I will NEVER purchase from that site again. I implore other potential future customers to BE CAREFUL when choosing
To purchase from the Chic Me site. Any other site I purchase from gladly returns my money or issues a credit toward another purchase if I want it. Not Chic Me!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
GB
1 review
0 helpful votes
Follow Emma I.
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Great dress - very happy with purchase
December 30, 2023

Was slightly nervous about this purchase as not used the site before
Very happy with the dress & it's cut nicely
Only negative is that it was a long delivery time but made it in time for Christmas

Date of experience: December 30, 2023
GB
2 reviews
0 helpful votes
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I am happy with my order as usual
December 30, 2023
Updated review

Always good quality for the money. Every time I receive what I expect. Thank you

Date of experience: December 30, 2023

I am so happy with all products
October 23, 2021
Previous review

I am so happy with all products

Date of experience: October 23, 2021
GB
1 review
0 helpful votes
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Ok
January 25, 2024

Alright, not much communication, items not true to size, but will give me a good excuse to lose some weight!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
GB
1 review
0 helpful votes
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Never got my stuff had a refund
January 25, 2024

Rubish did not recive my things was asked to give you another couple of days still nothing. I had my money back

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023
California
1 review
0 helpful votes
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Delivery time took longer than expected!
January 25, 2024
Updated review

It did not tell me expected delivery date! It took too long to come, I had needed the dress for an occasion b4 Christmas.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2023

It did not tell me expected delivery date!
November 12, 2023
Previous review

It did not tell me expected delivery date!

Date of experience: November 12, 2023