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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I wanted to return several items of what I ordered. It's been three months of hell. They never responded to me until I filed a complaint on pissedoff.com. Then they responded to me but would not tell me how I would received my refund. Exchanged probably 15 emails with them and they will never answer that question. This company is a mockery of customer service and should be shut down. Never ever order from this company!
Very satisfied with the product n service n how it fit on me as well
Decent products for the price. Caught a sale and just ordered 5 additional items. Stay tuned!
Excelente bonito es igual se lo recomiendo si me quedó llego pronto
I found your cancel/return process a bit annoying, maneuvering around in your website is not easy there's no simple request, would you like to cancel would you like to return the item. The items shipped and again just trying to figure out the return process was difficult and all I kept getting was we'll offer you 10%, then it was 25% which is little or nothing. I won't be ordering again
My experience was bad spent way too much money for things that I thought were going to be beautiful only to receive them and it was not that... poor quality cheap fabric and I feel like I got ripped off would not recommend to friends and will never order from chicMe again
The items in the pictures shows awesome when u received them it is a other story
Loved everything in my order! Everything things fit great
My experience with ChicMe was terrible. I don't think I will refer anyone to ChicMe. After everything I went through for exchange.
Bad being a first time placing a order with chic me arrive to late for the occasion.
My order took a long time to get here, most most items are cheap material and sizes run small
I was so happy with both pieces and I look forward to trying more from this company or site
One small outfit didn't fit. The one I loved the most had a hole right in the front, ugh. One outfit didn't come with match shirt. One was perfect.
Very nice dress, looks beautiful on good nice styles, well made good quality would buy again
Items missing and replaced with the exact same dress as another which was disappointing, all together 2 out of 5 dresses weren't available however the dresses I received were good quality and as described, arrived fast too.
Every time I order from Chicme, I am over the moon with the service and with the items I've received! Such great quality and great style, good fit, so very pleased with everything.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

