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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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All my sizing fit the chart but when received the jumpsuit only has 3 buttons above waistline to be able to fit your whole upper body into and is impossible. Plus the length was about 20cms too long. Then to return it costs nearly as much as what the item cost. Never again!
Some items are not sized correctly, Maybe in the description online it could be added that a certain item comes out a little Larger/Smaller
I needed to return 5 of the 8 items I ordered, I had good communication with customer services and was given choices... I also got a partial refund quickly
Easy ordering... Did not wait to long for delivery... Item better than expected.
Quick shipping and good updates and communication.
Felt that the ordering process was good.
However when I received the goods the majority were not true to size
When i requested to return them I found that I was offered different options in order to keep the product when alI wanted to do was return them - this was time consuming and frustrating.
Matter was resolved eventually and I have received a full refund
I was impressed how cute the top is. And the price range was just right.
Quick and easy to place order. Price was not too bad either.
Found this dress, liked it and the website is cool.
The delivery time is extremely long,, but the price was good
I am very satisfied with my items, and look forward to wearing them.
I am hoping for a good quality product that looks like the advertisement. Some merchandise I have not received yet.
The process was okay, praying that shipping is good too!
Done with ease; amazing selection. I hope the product as good as it looks!
Fine will look at other items as well in the future in your catalog
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

