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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Delivery took a while but I expected that, the dresses were awful but could not be bothered with returning.
I was please with my order, only thing, I wish delivery process was faster, but I still got my clothes on time before leaving on vacation. Great values and clothes
The items I received were better quality than I expected. They are fairly accurate to the description. However, there is no return policy on the intimates. All the pieces I've ordered have been good quality and super sexy.
Shipping takes to long to received paid for products 3 weeks is way to long
Deux morceau de linge etais deja briser quand j'ai recu
I didn't like the fact that I couldn't return the item, and that's because it never showed on my profile saying that I purchased it. But obviously I did I have the actual merchandise. And you all had that 14 day window that you have to submit it.
I was quite pleased with the price and delivery time for my order.
Poor experience. Did not allow enough time to return
Lovely outfits, good prices, easy checkout. Loads of choice amazing value for money
Took forever to get. When get nothing fits right. Very cheaply made
Cheap n tacky
Definitely get what you pay for
Appalling hassle if item needing returned not allowed and offered discount coupon for next purchase which won't happen
Love the clothes and colors. Arrived quickly good price for the clothes.
It was very difficult/impossible to return items and hard to connect with customer service. They would not allow me to return items (didn't provide a return address) and instead gave me a discount if I kept the items.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

