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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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1st time ordering, wasn't happy with the shoes it took a long time for delivery.
Love the look and the feel of the fabric which that is my style.
The jumpsuit was fabulous, the white eyelet blouse was too small. I didn't return because the return policy is a hassle.
Expédition rapide, mais une attention particulière doit être faite pour la taille et la coupe
Shipment a little long and not always as shown in the picture but satisfied overall.
I am very pleased with that dresses. Nice colour the same as on the pictures.
I love ChicMe. When I find a great find i am very excited. However I have also found a lot of poorly made clothes. It is very important to read the review and see the pictures people send.
Love this site always happy with my orders.
Wasn't happy when I received my order. Is was fraid all around the rims it looks tacky.
Return policy is a joke. Dress didn't fit right at all.
Ordering experience was great. But when received order was very disappointed
Everything was extremely to small
Even when ordered two szs larger.
Have ordered here before with mixed results. Thought I would try again, and was disappointed. Materials used and overall quality are not what I had hoped for. Cheap clothes for a minimal price.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

