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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I chose sizes by the measurements given in the size chart and they were still off about a size or two in US measurements
The process was so long between payment and delivery I actually forgot about it. The top came and it was so so small in size. Definetly not an XL
Bad experience won't let me return items.
Not satisfied at all I should be able to return like it said but the sight just been giving me the run around. There I never plan to order from this sight again to many issues for returning and no help at all.
J'ai des échanges depuis un certain temps avec vous pour un remboursement et retour sur 2 produits.
J'ai des réponses évasives avec des propositions qui ne m'intéresse pas.
Sur votre site vous dîtes qu'il est possible de retourner les produits. J aurais su, je n'aurais jamais commandé chez vous.
Nice clothes and good quality cost cheaper then the online clothing
It was ok but we will see once I get my items
Loved all the items. Thought the shipping took too long. I purchased these items for my vacation. Was worried they would not arrive on time. Luckily they did
Easy online links and beautiful clothing. Great fit excellent style and good quality material.
Online experience is way different than the merchandise you receive
So far so good! I just hope to be happy with my purchase
All the items I received were misleading from the website and the quality it terrible especially the peephole shoes, very cheap. Do not buy from them. Disappointed by my purchases.
I ordered several clothing items and was only satisfied with the bra. The material was very cheap looking and the sizes are not close to the true size. I will not order from Chicme anymore. I have requested a refund.
Like the products. Just took a long time to get them and had very limited communication to let me know anything about shipping.
I was recommended to your company by a friend. Order came but the item was too big for me. To return it wasn't going to be easy so I decided to keep it!
1st time ordering, wasn't happy with the shoes it took a long time for delivery.
Love the look and the feel of the fabric which that is my style.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

