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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Het materiaal en kleur van de kleding op de mannequins zijn duidelijk van een betere kwaliteit dan hetgeen je uiteindelijk ontvangt
Tried to contact customer services but no reply. I can't wear either because I'm a different top size to bottom hence ordering a M and L
This is my second order so far and it was a good experience. Looking forward to getting my items soon.
I was very cautious at first with never hearing of Chic me, I have used similar sites but quality of clothes were very poor. Yes Like I said the Dress is beautiful
Very nice, did not have to wait long time to receive it, also I do like the quality of the goods '
Thank you
My experience was good, and I received this product in a timely manner.
These flip flops straps were too big and the shoes don't stay on. Not sure I would buy from them again.
I didn't receive one of my items ankle bracelet and items took so long
Im glad I didnt have to wait a month for my blouse I need it for this week end and it came rite on time
Nice clothing but definitely took entirely too long
Will not be ordering again due to not looking like pics and too small of sizes despite what you order
Great prices, however the items are never what they are perceived to be on the website. Too much photoshopping is used to make the clothing look fantastic and the material rich and thick. I am not sure if I will continue ordering from here because so far I only liked one piece of clothing out of all I ordered.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

