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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I found a few good items that the fabric was good and the items were well put together.
The site was easy enough to navigate and I had no problems checking out. The product arrived as described, it just doesn't fit comfortably and that's largely due to the fabric. I wish sites like this would state what the fabric is made from, and if it's woven or knit, so customers know how it's going to feel on the skin and how it will drape with movement. Anyway I have no problems with the website or shipping or anything, just wish products were thoroughly described. I will have to tailor this dress so it fits me more comfortably.
Cute clothes in the pictures, but the actual products are not what you think you are going to get.
My experience was good because everything fit. However, these are from China so don't be in a hurry to get them and don't expect the craftsmanship that you see in the photos. I don't think you can return anything either. I've been lucky so far.
Other than the usual delay of delivery Ike everything else. Got everything faster than expected.
I had read in the review that these sandals were true to size, not even close!
The pants Is terrible I don like then. Not what I thought it would be
It was quite to choose what I wanted because there is so much to choose from. Love it!
Not happy with the dress. Why put I stunning picture of a dress on Ur Web page, when it's not a stunning dress when someone gets it
Easy to purchase & product arrived in a timely manner
The experience was very nice. Didn't have any problems. I was pleased with everything that I purchased from the website
All the items were too small and it would have cost a lot to send back so i donated them to charity
Great …delivered faster than I expected…. Really pleased
Het materiaal en kleur van de kleding op de mannequins zijn duidelijk van een betere kwaliteit dan hetgeen je uiteindelijk ontvangt
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

