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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,254
This company responds to reviews on average within 16 days

Instant Feedback

238,166 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Ok alles gut gelaufen tolle Farbe Qualität gut schnell geliefert

Date of experience: September 25, 2022
Mexico
1 review
0 helpful votes
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Affordable clothes with beautiful design
September 25, 2022

Affordable clothes with beautiful design, the quality is excellent

Date of experience: September 25, 2022
Maryland
1 review
0 helpful votes
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Dress Quality
September 25, 2022

The style of the dress was great, but quality could have been better. The dress material was so thin it should have had some kind of lining inside. Also should have had those plastic straps inside to be able to hang dress on a hanger.

Date of experience: September 25, 2022
Portugal
1 review
0 helpful votes
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Vestido rosa
October 25, 2022

A encomenda chegou rapidamente, mas o vestido não era como imaginava.

Date of experience: September 25, 2022
France
1 review
0 helpful votes
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Je pense que cela va lui plaire elle adore ce déguiser à cette occasion le costume va lui aller comme un gants!

Date of experience: September 25, 2022
Ohio
1 review
0 helpful votes
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Quality and Return/Exchange policy
October 25, 2022

First, DO NOT PURCHASE FROM CHICME! I wouldn't recommend you to purchase from this site. Yes their clothing items are cheap but so is the quality. You get what you pay for I guess. However I didn't think I was also paying for a poor customer experience. When I received the items, nothing fit. Either too small or too big. (Not true to size). One of the items had a high next with fitted pearls and it didn't fit close to neck and hung low in the front. Unless my neck gains weight I will never fit it. My order was over $100 so I reached out to customer service to get a return address in order to exchange my items. I originally wanted to exchange for a different garment since nothing I purchased fit. But after corresponding with them back and forth for days I was offered a $12 store credit and asked to keep the clothes I can't wear. This process has been the worst online shopping experience ever. I will never shop with them again and wouldn't recommend anyone else to. Returning or exchanging items should not be that difficult. Not a satisfied customer at all.

Date of experience: September 25, 2022
Spain
1 review
0 helpful votes
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Blusa muy bonita
October 25, 2022

Demasiado pequeña, no la puedo usar. Las tallas de productos chinos son demado pequeñas, me compraria más cosas pero luego no me las puedo poner porque son demasiado pequeñas. Es una pena porque hay productos que me gustan pero no me atrevo a comprarlos.¡¡¡¡

Date of experience: September 25, 2022
GB
1 review
0 helpful votes
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Lovely dress
September 25, 2022

Prefect from order to delivery. Kept updated on where dress was and not disappointed when it arrived

Date of experience: September 25, 2022
California
1 review
0 helpful votes
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Nice item very long on delivery. I would order again just two months before a event so I get to wear it.

Date of experience: September 24, 2022
Austria
1 review
0 helpful votes
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Very nice
September 25, 2022

I have good experience with chic and I found a different clothing website

Date of experience: September 24, 2022
Michigan
1 review
0 helpful votes
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Cheap clothes
October 25, 2022

The clothes are dollar store quality and don't try and return them it goes in a black whole and you never get your refund. Worst company ever!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2022
New York
2 reviews
0 helpful votes
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Shipping killed the experience
September 25, 2022
Updated review

Overall, I love the presentation of the clothing and can't wait to try on my new things!

Date of experience: September 24, 2022

We'll still waiting on some orders but it's coming...
August 21, 2022
Previous review

We'll still waiting on some orders but it's coming from overseas so I will have patience. Overall, I love the presentation of the clothing and can't wait to try on my new things!

Date of experience: August 20, 2022
Canada
1 review
0 helpful votes
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Delivery was fast, product was as pictured and the fit is perfect!

Date of experience: September 24, 2022
GB
1 review
0 helpful votes
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Positive
September 25, 2022

It was good. It was easy to purchase. It was delivered on time

Date of experience: September 24, 2022
New York
2 reviews
0 helpful votes
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Brooklyn NY Girl Not Happy
October 25, 2022

The delivery took forever. It was over 5 weeks. WE are now at the end of September and I ordered early August. PHotos on line are a little deceiving. Some of the fabrics very deceiving.,

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2022
Canada
1 review
0 helpful votes
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1st timer
September 25, 2022

It was good except one item which totally is different

Date of experience: September 24, 2022
Maryland
1 review
0 helpful votes
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Everything was pretty and if they were the right size I would be stepping out looking fabulous but even though I ordered all PLUS sizes everything was too small and I am normally a 2X and ordered a 3X

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2022
GB
1 review
0 helpful votes
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Excellent
September 24, 2022

Good service fantastic fast delivery really very happy

Date of experience: September 24, 2022
Missouri
1 review
0 helpful votes
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Short set
September 24, 2022

It was first time ordering. It took longer than I anticipated. Weather has changed. Haven't worn outfit

Date of experience: September 24, 2022
Virginia
1 review
0 helpful votes
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Pathetic Customer Service
October 24, 2022

The items ordered were too small, ill-fitting, and the quality was sub par. When trying to exchange the items, I was only offered a partial refund. What the $#*! kind of customer service is that?! You guys are literally the worst and I will never shop with you again. In addition, I am making sure to spread the word with over 1 million of my followers and friends on social media. You are a joke!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2022