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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The only issue is the delivery time takes too long
Great i never ordered from here and it was a great choice
Don't like that the pictures look great but product is horrible never again
I contacted chicMe regarding returning my items as they did not fit. Customer support is terrible. Till today I have not receive instructions for a return and refund.
Interface was over populated but managed to find what I was looking for.
I ordered 3 dresses for my holiday. Two were really nice. Very disappointed with the white dress which looked amazing in the picture, but when it arrived the underskirt had been cut too short and the ruffles flat and lifeless! Wanted it for my holiday, but ended up giving it to charity!
Good items and prices! Some stuff I ordered is amazing. Some, not so much. But I love the options and shipping and delivery time was great!
Delivery was not good at all. Never got an update on when the shipment would come. No tracking available.
It was ok, the dress is far too big, zip gets stuck and got the dress late as well and now I cannot return it.
You are inconsistent with your sizing. Love your products but won't order again as I'm buying items that I can't wear as mis-sized.
It was ok, just like any other site, the shopping experience was ok. The dress material was and is too cheap. It has already begun ripping from the seams and the dress was only worn once for a wedding.
My last order previous to this one was a medium in the feather jumpsuit. It was on the bigger fit for me so I decided to order the small in both the feather and green jumpsuits thinking they would fit better. These ones were too small. Big difference in sizing for the top part of the jumpsuit. I gave them to my sister.
Bisher habe ich noch keine schlechten Erfahrungen gemacht. Die Größe 3 XL ist eher seltener vorhanden.
Ok alles gut gelaufen tolle Farbe Qualität gut schnell geliefert
Affordable clothes with beautiful design, the quality is excellent
The style of the dress was great, but quality could have been better. The dress material was so thin it should have had some kind of lining inside. Also should have had those plastic straps inside to be able to hang dress on a hanger.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

