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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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It came within reason i would order again. Thank you.
Shipping took almost 3 weeks. I could order more often but the shipping time must improve.
Shipping took almost 3 weeks. I could order more often but the shipping time must improve.
Materials are stretchy, i didn't expect that but they all fit well. Had an issue with one of the clothes due to shipping but another was sent very quickly. Will buy again from them. Hoping they will get other sizes like Medium in the future.
Easy to use website quite cheap so very good clothing but unfortunately I was not impressed with the purchase of the longline sweater dress I received could of been a lot better quality I would not recommend this product to anyone
Different outfits compared to high street
Easy to order but product very small fitting and delivery time too long
Requested twice a return label. Please forward a return label
It took a long time to get here and I'm very disappointed in the quality and lots of sewing mistakes
I Love the clothes but delivery is too long. I hope next time delivery won't be so long
My experience with ChicMe was frustrating. The website was not easy to navigate. If I put an item in the cart, it was difficult to cancel the item or change the size. There was no phone number and all communication was via email.
On a scale of 1-5 with 5 being the highest, the quality was a 2. The items did not fit. I returned the dresses and am requesting a full refund.
Took too long to arrive. Products were in the main of poor quality. Won't be using sight again unfortunately.
Bang on brilliant loved every minute will be shopping here again
The claim your coupon bit is hard. Wasn't able to use. Takes long. 2 out of three times are a waste. Of my money. Return policy seems to be a hassle... Life is such.
Good selection of products and quality/price ratio. Ships very quickly
Love your clothes you said ChicMe is a secure website for me to use my payment info so I zandra white am holding your company to that legal binding statement
The seller makes it very difficult to return items that are not suitable. The quality and size is sub standard. I was offered a 10% refund and keep the not suitable top. Have it away to a friend.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

