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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Not very good horrendous trying to return items takes forever to process when they do but speedy to take the money
They do not honor their return policy. I contacted this company the next day following delivery via email. It took about a day to receive a response. I was asked to provide a reason and photo of the items I wish to return. I was than asked for my measurements as the items didn't fit. Each reply took 1-3 days to receive. The next correspondences were an attempt to negotiate how much they were willing to pay to avoid a full refund. 1st it was a 10% refund next it was 20%. They explained it would be easier. Still not providing the information needed to return the items. Now im told my request has exceeded the 14 day return policy. This company is a rip off. I don't understand how this company is still operational. Please save your money and purchase from a more reputable company. I would not recommend the products.
Photos different clothes are not like the photos really
Went really fast with sending unlike previous buy.
Only thing is i thought the price included taxes to my vointry but did not seem to so then I got taxes on top of that.
Maybe sending as a gift instead or charging the taxes would be great.
Products fit well and look great, will definitely order again.
Always good great price for nice clothes ships fast kids get to decide
Good selection would like to see more jeans Cheaper and more selection of shirts
Was skeptical about ordering, order arrived and I was satisfied
Several items I bought were smaller than others the same size. I would love to get replacements.
Not good. Took awhile to come. I guess I ordered the wrong style
The shopping experience was pleasant. I would recommend
This is my first time with your company. Your customer agent Wayne had sent me an email to find out if I had received the item. I was impressed
Love the different looks available. Wish delivery was faster
Horrendous. Not flattering. The lace part is actually completely see through instead of what is shown. This can't be worn with out with a pant or skirt. It's bedroom lingerie only. It also took 4 weeks to get here.
I have ordered from this store a couple of times. The turn around is quite long. This time, I never received my items and then to dins out they canceled my items and kept the money. They gave me a fictitious tracking number and to no avail... no movement with shipping. I had to investigate calling USPS and UPS. They are investigating. Oh... I forgot they told me that they can not reimburse me
Great they arrived in a timely manner. The items fit true to size. I will order again.
Overall the fit was good but for XL they were short, maybe for petite women?
Shipping did take awhile but arrived in good condition.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members