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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Some Sizes run a little big for me and the shipping could be a little faster but overall very good.
My shipment came in a timely manner and not late and I was satisfied with the products
Easy ordering, great products for the price. Overall very happy!
Choix très large de produits et commande bien reçue.
Overall is good except for a damaged slippers and very big size of jeans than what's stated in the chart.
Not good very dissatisfied and disappointed. Offer larger sizes and state to order at least two sizes up because this material is not quality material.
Chic me makes things look better on the website than what they are in person and the brighter the item looks on the website the paler they are in person. Tennis shoes in my experience with the ones I bought literally were just made of cheap plastic and definitely was badly produced
Some items are awesome and some are not. I am impressed most of the time but sometimes the quality is very low budget
I ordered several dresses which arrived AFTER the vacation I took because they were shipped from overseas. I contacted ChicMe the day the orders were received asking how I can return the items and they told me to keep the items and they would only give me 10% of my money back. When I said that the dresses were not only cheaply made and didn't look anything like the pictures on their website, but they also don't fit and came late, they stopped responding to the several messages I continued to send. I sent another message on 9/27/22 and was told that sorry but it was passed the 14 day return policy. DON'T ORDER FROM THIS COMPANY! The clothes are poorly made, horrible quality, and they won't allow you to return them!
Awful, first time to use the website and I had abad experience. Both some items when they arrived the quality didn't meet my expectations. I tried to request for the return process and I my emails have been ignored.
The feather trim on the dress was not as full as the image on the website.
Easy shopping. It took a little longer than expected but It was worth the waiting.
Really really fast turnaround time and great quality. I'm very excited because it's great quality, affordable prices, really fast shipping, and an all around great experience.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

