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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,202
This company responds to reviews on average within 16 days

Instant Feedback

237,939 reviews

We monitor reviews for authenticity

Switzerland
1 review
0 helpful votes
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Everything ok
January 28, 2024

Clothes are as described. Shipping fast. Customer service very nice

Date of experience: January 28, 2024
California
1 review
0 helpful votes
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This is my second time ordering, The first order took too long please let my order come before February 14. Thank you.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2024
Mexico
1 review
0 helpful votes
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After a month I haven't received anything. I have nothing else to describe

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2024
GB
1 review
0 helpful votes
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Love it
January 27, 2024

Love ordering stuff from your cheap and good quality

Date of experience: January 27, 2024
GB
1 review
0 helpful votes
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Awful service
February 22, 2024

Bought a dress for New Year's Eve in plenty of time. It didn't arrive. I had to contact company who told me the dress was out of stock. I had to ask for a refund. I've tried stopping all emails from the company but they keep on sending emails! Bloody go away!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2024
Kentucky
1 review
0 helpful votes
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Delivery took to long
February 22, 2024

Girl has not tried on the clothing yet, but delivery took way too long (over a month) to receive. Advertised with shipping and receiving in much shorter times than actual. Had trip planned for last week that she was going to wear these specific outfits but could not due to shipping taking longer than advertised or expected. Had to contact customer service to find out if I was still

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2024
Texas
3 reviews
0 helpful votes
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I don't have a title
January 25, 2024
Updated review

Things went fine. That's all I wanted to say in my reply

Date of experience: January 25, 2024

I don't have the item yet
August 28, 2023
Previous review

I don't have the item yet

Date of experience: August 28, 2023

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August 6, 2023
Previous review

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Date of experience: August 6, 2023

Great so far
October 16, 2022
Previous review

Great so far

Date of experience: October 15, 2022

Love the items. It's my go to shopping spot
February 18, 2022
Previous review

Love the items. It's my go to shopping spot. Everyone ask me where I shop!

Date of experience: February 17, 2022

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December 7, 2021
Previous review

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Date of experience: December 6, 2021

Love it price and style
November 11, 2021
Previous review

Love it price and style

Date of experience: November 11, 2021
Canada
2 reviews
0 helpful votes
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Good experience
January 25, 2024

Online shopping can sometimes be stressful due to poorly made products, poor customer service and delays in delivery. However, my experience with ChicMe was excellent. Products well made and very efficient delivery.

Date of experience: January 25, 2024
GB
1 review
0 helpful votes
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Horrid experience. I placed an order and a week later I decided I wanted to cancel it as I realised it wouldn't arrive on time for my event. I contacted customer services and corresponded with a lady called Cherry and asked for my order to be cancelled as it hadn't been dispatched however, she kept insisted it will be dispatched and completely ignored my request. With many correspondences with various people my order was still not cancelled and instead fast forward 2 weeks later it's dispatched and received it a month later! Not only did ChicMe make a mistake of not cancelling my order in good time, they also deducted x 2 postage/Insurance from me and I still have not received my full refund. Never AGAIN!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2024
Spain
1 review
0 helpful votes
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Very bad leggings
February 22, 2024
Updated review

Good the beginning. Let's see the rest. Nothing good the rest

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2024

Good the beginning..
December 18, 2023
Previous review

Good the beginning. Let's see the rest.

Date of experience: December 17, 2023
GB
1 review
1 helpful vote
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Product as hoped for
January 24, 2024

I am usually a 10/12 so sizes being 10 or 12/14 made it difficult and put me off ordering g for weeks as did people feedback about difficulties with returns. I had searched for ages for some black shorts do dr used to bite the bullet and go with the bigger size, which I needed but was happy with the fit.

Date of experience: January 24, 2024
GB
1 review
0 helpful votes
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Disappointed
January 24, 2024

Item arrived on time and in good condition.I was pleased with the fast and efficient service,but disappointed with the sizing of the product.The size was bigger than than expected.

Date of experience: January 24, 2024
Belgium
1 review
0 helpful votes
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Good
January 24, 2024

Good and easy to do very happy with order, happy and i will Order more

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Worst customer service ever
February 18, 2024
Updated review

Will never suggest this company horrible.Cheap products. Rude customer service

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2024

Wasn't what I ordered
December 29, 2023
Previous review

The item was defective- pair of jogging pants with sleeves sewn at pockets on each side - ridiculous- I have asked for credit & return item with no luck- I have ordered a lot from Chic me in past

Date of experience: December 5, 2023
California
1 review
0 helpful votes
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Robez
February 18, 2024

J'attends toujours que l'on me dit comment renvoyer ma robe qui ne me convient pas car elle est trop grande

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2024
Virginia
1 review
0 helpful votes
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Bad quality
January 24, 2024

Ordered boots and they are super cute but very cheaply made. The soles were hard & slick!

Date of experience: January 23, 2024
Germany
1 review
0 helpful votes
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Nicht so wie beschrieben
February 18, 2024

Ware kam viel zu spät und dann 6 € für den rückversand! No go in dem Fall

Vom Aussehen null wie aufm Bild und fällt viel zu groß aus

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2024
GB
1 review
0 helpful votes
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Ordered items December 16th got notification it was dispatched 29th December so did not arrive until over a week into January so no longer needed item as party had passed then to be told I had to pay to return which is rubbish most well intact all other sites I use it's free returns however agreed to pa "about £5" to return the item to be then went a hill of £10.58 which is double what I was told "about £5" I have been in contact with no help just keep being told I have to pay the shipping fee as the item has been sent but it was free delivery when I ordered so can't be free then because I have returned the item knowing I've to pay "about £5" to then be asked for over double and continuously told that can't re find the shipping fee they sent the item 🤷🏼‍

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2024
California
1 review
0 helpful votes
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They didn't fit
February 18, 2024

They didn't fit and quality was poor and they have a no return poly

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2024
GB
1 review
0 helpful votes
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Great quality dress
January 23, 2024
Updated review

Easy quick and good quality dress, easy to order, kept up to date with delivery which was fast

Date of experience: January 23, 2024

Lovely soft, warm material, fits well and looks good
October 21, 2023
Previous review

Easy to order, took quite a while to arrive but came well packed.

Date of experience: October 21, 2023

Easy to use, reserving judgment until item arrives
January 31, 2022
Previous review

Easy to use, reserving judgment until item arrives

Date of experience: January 31, 2022