Ordered items December 16th got notification it was dispatched 29th December so did not arrive until over a week into January so no longer needed item as party had passed then to be told I had to pay to return which is rubbish most well intact all other sites I use it's free returns however agreed to pa "about £5" to return the item to be then went a hill of £10.58 which is double what I was told "about £5" I have been in contact with no help just keep being told I have to pay the shipping fee as the item has been sent but it was free delivery when I ordered so can't be free then because I have returned the item knowing I've to pay "about £5" to then be asked for over double and continuously told that can't re find the shipping fee they sent the item 🤷🏼‍

They didn't fit and quality was poor and they have a no return poly

Easy quick and good quality dress, easy to order, kept up to date with delivery which was fast

Great stuff and great discounts. They are beautiful. I get compliments and they want to know where I buy it and tell them.

The blouses fit well, good material. Can't wait to see other styles

It's cheap but feels cheap and more that returns do not include postage so something to consider

I bought a beautiful white gown, two pairs of high heels and a matching shirt and pleated skirt. All were lovely as usual.

I ordered the product almost 6 weeks ago and still not received the product. This was meant to be a Christmas gift. If I had known it would take this long I would never have ordered it.

Ordered 3 items on the 15th December and still waiting, no communication and still don't know if I'm getting my items yet

Excellent service great communication great interactions

Hidden costs. Incompetent customer service, makes false statements and does not correct the invoice

Quick fast and easy can't wait to see my order in person!

Very nice outfit and soft material, good quality, although there's not much room around the shoulders

Great experience. I will definitely buy again. It came in the right time. The quality is great.

I can't give a review due to not even receiving the item. Ordered 6 weeks ago!

Order on15/12/23. When I ask where it was suddenly it changed on the app to shipped. Still not got the item.

Terrible company
First time using! I noticed order had not dispatched logged on to site and 2 things out of stock so not shipped. They cancelled items and proceeded to ship others ( which no good without the other items) I was told I can't cancel as to hard to locate parcel and can I receive and return! Ok I said! Then to return items I have not even tried on they said I have to agree to pay? I said I received order to help them as items missing etc they said pay or keep! I refused to pay for over a week numerous people saying ok no pay no return label you keep not our problem! Shocking 😮 I paid to get label but they refusing to refund it. It feels like bullying tactics no care awful service scam customer service no managers shoddy bad company AVOID stick to shein!

Paid for something and never got it waited for over 4 weeks still not in stock but never said anything when I paid for it so won't be using this again until

Did not like what I got! Nothing like the picture of the item I purchased