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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I love the stuff that fits, but its max half of it. This is sad. Delivery was quick and I'm happy about it. The present was not shipped, thats not nice.
My experience was great. I will shop here again. I received updated from the time I ordered to the time I received the item,
Some stuff was smaller then expected. But I still like the material
Don't waste your money on this, the quality is terrible and customer service will definitely ask you questions to prolong time so you're over the refund return timeframe. Absolute sham considering I cancelled my order immediately after placing it, they still delivered it and won't return or refund me. There so many amazing online shops or there to choose, this isn't worth wasting your time or money on Don't waste your money on this, the quality is terrible and customer service will deliberately ask you questions to prolong time so you're over the refund return timeframe. Absolute sham considering I cancelled my order immediately after placing it, they still delivered it and won't return or refund me. There so many amazing online shops or there to choose, this isn't worth wasting your time or money on
Any items I have ordered have been of good quality material
Very satisfied with the product I have received. It fit perfectly and everyone loved how it looked on me and so did I
I used express delivery and it took a long time for delivery.
Shopping and discounts were good overall. The shipping tracker wasn't accurate, but I did receive the package in time for my event date.
Not impressed that you can order 2 pair both the same size but one pair smaller than others by 1 size
Ordering was easy. Shipping takes a while to get package.
Très satisfaite et je continue à commander. Les habits sont très beaux
I'm glad it was for a Xmas present as there was no rush for delivery. Different story if I'd wanted it quickly
Easy set up hoping that the sizes are accurate. Don't let me down for the wife, on our anniversary.
I order 4 items and I am trying to return one and exchange another and I'm having to jump through so many hoops to do this. I will never shop with you again. I will stay with Shein has they are amazing to deal with and there items are pretty close to there website.
The front of the dress was poorly made. It's off center and will need to be altered.
Always been happy with my experience and products. Just this time 2 items did not have thongs with them as per description.
Items are cute BUT the material isn't the best. And some it's are made really small.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

