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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Love these items always. The colours style and price are a must always something different
Thank you for your fun filled items fashion on a different level
Amazing style fashion with a twist
This is my first time I sure will let you know about my dress thank you
Fast shipping, great products. Products packaged well. Beautiful dress. Exactly like picture. True to size
Very disappointed. I had to cancel the order after one item was no longer available and no action was taken on the remaining order for over a month
Service great and the outfit perfect, thinking about purchasing in another color.
I haven't received my last order. But I must pay. Chic me leave on me that I have to contact Paket shop. This is irresponsible. I am very sad to buy by chic me
It was nice. Delivery did not take too long. And value for money.
I placed an order on January 12 and I still don't have my items. The only reason they were even shipped this past week is because I asked them to cancel them. They refused to cancel them and insisted they'd been shipped. Very disappointing because the event I needed them for has passed. Just cancel them for me!
My shipment haven't came it's been 2 months and I still haven't received it
It's great experience to have the products and i will order again one day
Very pretty clothing/underwear of decent quality delivered promptly
J'ai passé une commande en janvier 24. Il était inscrit que les articles seraient expédiés en 7-10 jours. 2 mois plus tard je n'ai toujours rien reçu et impossible de rejoindre un agent par téléphone.
The beads and pearls were Off as soon as I took out of the bag not good quality and to do a return was a nightmare at least 25 emails back and forth! It was and is ridiculous!
I'm not satisfied due to not able to return an item. I tried to fill out return form, but it was in Chinese language. I do not read Chinese.
I tried to return the product have no recourse and no number to call
She looks spectacular in her red sired lingerie. Everything fit wonderful
My wife sent me the website shopping was great
Extremely difficult to return anything, no replies from email requests
After paying for items, several
Attemps to get in touch with this company, no help - advice was offered or acknowledged! I've no items and no refunds, I won't be using them again, very disappointed!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

