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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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My first order I ever did with you guys I never received it and customer service did nothing about it. My co-worker got this jacket and I wanted to give it one more shot. Eventhough the delivery took long I was happy with my order still disappointed I didn't get my first and lost that money but god bless me 10 times more..
I'm having issues exchanging for another size on two of the 4 items
Amazing. Loved it. Fit just right. Would order again. Definitely recommend.
The second time I ordered it took two months but the customer service was good on responding to me on wondering where my products were.
I always enjoy shopping at ChicMe! After going to H& M and seeing the exact shirts, shirts, jackets. I left and said I'm going home to shop on ChicMe where I can buy 10 items for the price of 2 at H&M or other stores. Not knocking them at all but right now with prices going up on everything, this is where I can cut down for my family but still remain fashionable. ChicMe customer service is amazing. They always go above & beyond.
I'm very thankful for ChicMe. But you have to follow the products size chart, then compare to your own measurements. That's how I get it right!
Good so far,easy to order,chasing up an issue was hard,unable to get an answer to my issue.
Good apart from it takes you back to the beginning after you have looked at an item
That's a lie. They are a scam. They send you so many emails trying to get you take a percentage of the amount you paid until they wear you down and get tired hoping you'll just go away completely, but I said no, I want all my money back. I never not communicated with them. They won't take back the irregular and damaged items they sent me. Find out for yourself if you want to.
Sizes run smaller than the size chart suggests. The shirts themselves are beautifully made. Just more snug than I like.
So far, I am pleased. I have been pleased with all my purchases
Satisfied with the swim suit ordered. Good quality, true to size. I didn't realize ChicMe was a foreign company
Mes premiers achats effectués ont été satisfaisant mais au jourd'hui j'ai été très déçue par le sweet qui n'a aucune qualité
Affordable and reliable and the fit was perfect.
Thank you for everything
Pants and skirt runs so small. The khaki pants zipper was so cheap and broke
The site was easy to navigate, and the sizes described how many inches each shirt was. Overall, genuinely nice.
Fast delivery and the product for the price was definitely worth it!
Il y a beaucoup de choix, pour chaque articles il y a la précision tabt en couleur, en taille, c'est bien détaillé. J'aime beaucoup le style et la marque ChicMe, il y en a pour tous goûts! J'ai envie de présenter vos produits sur moi dans les réseaux sociaux comme Facebook(j'ai accepté de mettre vos pubs sur mes vidéos) Tiktok, Instagram.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

