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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Took several weeks to arrive. Poorly packaged. Would ask for refund but I may never get my money back.
Had lots of loose threads and broken zipper. The colors and style of dress was perfect. Whomever put my dress together was in a hurry and diss a poor job.
Very good products and good client services. I recommand those! The cloches are exactly as the image.
This particular item was an odd one, because the sweater fits, but the dress is way too small and has very little stretch. The material is also too see through for comfort.
The second outfit was not true to size.the material was as very cheap. The picture online looked better than actual product.
Nothing truly fit like it fits when I by in the USA. But everything other than size were as seen.
Good, timely, I was kept informed. Product was quite nice
If you order something and it doesn't fit or not what you aspected and want to return the item, they only give 10% refund what you payed..
Very nice fitting pieces and good material. Very sexy shirts that go with anyway wearing or date night pieces
I always count on them when it comes to clothing. Always give me a good fit and gorgeous looking
Dispatch and delivery takes a long time, would be best to let people know how long at the point of order, so they can choose if it's going to be with them for the event they purchased for.
Still haven't received a few orders & was charged twice for one of the orders.
I've had a lit if items from you and have always been completely satisfied, but not this time everything I ordered was badly made, not the material it says so completely disappointed
Always easy to find what I'm looking for
I had to order something else from Amazon not happy at all wasn't sure about the tracking said it was still in route
I am sad to say I was disappointed in the out and the exchange policy. They kept trying to offer me a percentage off my next purchase opposed to helping me actually get the size of outfit that fits. I am stuck with this outfit that is to big as I have to pay the shipping which is half the amount of the outfit. Outfit was jogging pant material, not nearly as appealing as in the description or photos.
Hope the delivery is just as great as your selection!
Always nervous about whether if it will be delivered.
Not as good quality as displayed in photos. Flimsy flannel.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

