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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Shopping was easy
Steps were easy
Delivery a little long but ok
Product bought wasn't like the picture and a little small sleeves were too short
I was not happy with one item overall all products we're good
I wear a US size 9 and ordered a 9.5. The shies were still too short and tight on my feet. To return the shoes, I would have had to pay for the return shipping. I will never order from this seller again.
I was excited to purchase address that I've been seeing pop up on my page for quite some time. Finding other items by chance made it even better and worth it.
I find that you all take very long to shipped out orders when people paid for expedited shipping.
Sweater dresses are perfect, other fabric is see-through and cut strangely.
I go on chicMe quite a lot and I love their clothes good quality and have alot of different designs.
Great thanks I liked the look so I ordered it. What else can I say
I had no problem very happy with the process from my order to the delivery to my home.
Item not like they look online
Size you need to go extra size up
This is why it's best to go in shop
As least can try before you buy
Very small size I checked size chart before ordering but what I got was smaller than website describe Waste if money
I knew it was cheap therefore expected less quality, but jumpers weren't as expected at all
It took 2 weeks to get a return ticket. No good service if you want to return products.
Delivery takes too long. Did not come in time for the occasion I ordered it for
Good quality, good size, delivery time a bit long, I recommend
Sono rimasta molto soddisfatta, l'abito ha superato le mie aspettative. Tessuto di qualità ben rifinito.
Vestibilità aderente, consiglio una pancerina altrimenti si vede la pancia come a me
Generally satisfied with service and products but delivery is slow
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

