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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I like the shirts and it came in a timely manner. I appreciate how quickly you got my items to me intact.
The clothes came very fast and it was very easy to order.
I placed my order 11/12 and I just received it 12/28. I needed the items for Christmas, well that did not work out.
Material is nice but don't order up sizes didn't coordinate with body type.
Cannot return only receive a 20% refund
Quality beyond poor. Fit like a tent. Could have fit three arms in each sleeve. Fabric resembled cheap Halloween costume material. Nothing like picture showed. Immediately put in goodwill donation bag. So disappointed. Will not order from Chicme again.
It took way too long to ship to me and the sizes are not correct. I need to send one back
It took a while but I am happy to received my dress to I can wear it.
I did find the delivery time to long. The Christmas top was very big.
It's taken a long time and you wanted me to keep an item that wouldn't fit me even close. You should be replacing it for free
Everything is by email or chat and it seems to take forever for delivery and any type of response is dragged out
The jumpsuit is beautiful but it arrived a week after my function. I never even got to wear it
Mais un peut déçu du chandail mais contente du pantalon
The shirts arrived after Christmas although I had placed my order well over 6 weeks in advance. So I suppose they will have to be worn next year... The first shirt doesn't fit like an XL at all. Medium is what I would guess. Also the picture on the model showed more bling on the shirt. Definitely not what I received, but still cute.The second shirt fits just as it shouldn't and I love it! The fabric on both are buttery soft.
Delivered by due date, no issues ordering. Cannot wear too due to poor quality and fit
Great. I had 1 issue it was my fault but they sent it right back
DRESS FITS, but the colour is not as advertised, which is bright vibrant blue, the dress received is a drab blue, hardly stands out, and the glitter is less than expected.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

