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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I brought many of the outfits for Christmas parties.the order was placed on 24th November.they didnt arrive till 28th December.a bit late!
Had another Courier saying I owed money before receiving package, another scam I guesss. How did they know I had a package coming?
It took a month to arrive
The dress arrived well but the quality is quite poor
Awesome items.Right Size.Right color,,perfect match for outfit
Too Cute
Item does not look like the picture very thin material.
Ich habe keine Lust hier auf englisch alles zu bewerten
Just need improvement of delivery. Order took longer than expected
La ropa esta bien. Debemos tener cuidado con las tallas por que viene amplia
Found the service prompt, received items when they said I would and tracking was easy.
Great range of products fit spot on my lady's love them and want more
All expectations met. Items comes as described. Good looking clothing to a affordable prize
L'imprimé d'un des 2 t-shirt se décolle après l'avoir porté une fois
I like the shirts and it came in a timely manner. I appreciate how quickly you got my items to me intact.
The clothes came very fast and it was very easy to order.
I placed my order 11/12 and I just received it 12/28. I needed the items for Christmas, well that did not work out.
Material is nice but don't order up sizes didn't coordinate with body type.
Cannot return only receive a 20% refund
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

