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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Very happy with product and recommend and will purchase further products
Positive experience, would order again. Fair prices, good quality products
...
Waited for my order to arrive for more than 4 weeks. And when it finally arrived, I could not keep a single item. 2 pieces with feathers were simply falling apart, very poor quality. Other items did not fit case the advertised sizing is way off.
Love it and got lots of compliments. I will be definitely be buying from you again soon
Excellent nice to browse great variety of Items at good prices
The top was very dissatisfying. Which was a shame as I wanted to wear it on Xmas day
I ordered the wrong size and i'm just not going to jump through the hoops to send it back
No product issues that i can see
Great service and prompt delivery even if one product was out of stock, out of 5 - the other products were sent quickly
Easy to order goods but they are not as shown, they look as if they are a nice fit and material but I was very disappointed
Everything was good, prices were good, delivery time was good and the suit was good
Did not like my purchase, did not like the material, and waited to wear to a party but could not had to go to plan D
Speedy delivery, nice options and good products...
Overall happy with the product apart from the time of purchasing and waiting for so long for delivery
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

