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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Recomendo a empresa para compra de roupa assim como o tamanho. A rapidez.
Took close to a month (after they charged me) to get the order and everything about the order was bd. Bad quality fabric, sewing, sizing. My mistake- I should not have bought form this site. There were other sites with similar product, they have to be better.
Found the right items on the page and i had a go to buy them they turn out good and if i find anything else i will purchase again
I`ve called costumer service to make a return and they asked me about the package weight which I don`t have on shipping return receipt and end up losing my order money plus shipping fee $20 because they don`t pay to ship back your return
I had no idea the Christmas tree long sleeved shirt would be a printed picture of the glitter and all, I was very disappointed. And when I reached out, I was also disappointed that you give no full refunds and do not allow returns. I guess I was satisfied that I got 50% back, but it still was not a good experience.
Unhappy with quality sizing and delivery times. Poor quality material and sizing wrong even though I used the size guide
Package finally made it to post office in town I reside in only to be shipped from there to another state, delaying me receiving it for another 4 days and items arrived too late
I ordered 2 shirts in the same size and one was huge while the other fit. The other 2 items were fine as they were gifts and I knew to order a sixe larger than needed.
Tops took a while to come but worth the wait.the tops are beautiful and great qulity
Overall experience excellent delivery no problem am going to order again
A little disappointed in not receiving my 1st offer discount after contacting customer service twice
First order and would not accept my code disappointing
Shopped with ChicMe to see what service and products are like.
Service was good.
Items bought not so good.
Quality of material and sizes not so good.
I will go back to store shopping where you can see and feel the goods
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

