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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,249
This company responds to reviews on average within 16 days

Instant Feedback

238,139 reviews

We monitor reviews for authenticity

Jersey
1 review
0 helpful votes
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Delivery
January 21, 2023

Good working site. NIce clothes.Delvery slow because an item was out of stock and I didn't know until I queried where the offer was. It would be better to have quick notifications of out of stock lines. Once despatched delivery was less than a week, which I thought was good.

Date of experience: January 21, 2023
New Jersey
1 review
0 helpful votes
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Haja
January 21, 2023

Sehr gut jajajajajajajajajjajajajajajajajjajajajajajajajjajaja

Date of experience: January 21, 2023
New York
1 review
0 helpful votes
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Took too long to come wanted to wear to a christmas party but did not arrive on time. Christmas was over. Not sure if I will order from ChicMe anytime soon.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Shipping was fast.
January 21, 2023

The over all quality is not so good. There is frayed edges. Sewing threads hanging down. The color is a little different compared to the pictured on the order page.

Date of experience: January 21, 2023
Switzerland
1 review
0 helpful votes
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Bien
January 21, 2023

Très satisfaite de mes achats.
Très satisfaites des produits.

Date of experience: January 21, 2023
Ohio
1 review
0 helpful votes
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Too small
February 20, 2023

Can't wear it as it is too small. Even though I used the size chart before ordering

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2023
Canada
1 review
0 helpful votes
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Last time
February 20, 2023

Easy to buy
Very long waiting to have the product.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2023
Virginia
1 review
0 helpful votes
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Quality is not good
February 20, 2023

I know these items were not too expensive but I didn't expect them to be quite so low quality.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2023
France
1 review
0 helpful votes
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Good experience
January 21, 2023

My experience was good, it was easy and quick, sizes were correct

Date of experience: January 20, 2023
Georgia
1 review
0 helpful votes
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CHICM
February 20, 2023

My experience is it take to long to receive your product. Thank you

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
Georgia
1 review
0 helpful votes
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Selling these shoes
February 20, 2023

The shoes came on time before Christmas but it was a Christmas present for a friend out of the states in London. I got the shoes before Christmas but my London trip was scheduled in January so I was planning to hand deliver the shoes to my friend instead of ship them to save money. When I brought them to London they were too small so I had to wait another week and a half to reach out to the customer service people in order to ship them back. But when I got back they responded with, "we can't help you because it's been over 14days". So I'm selling them over other sources online since chicme basically is useless on returns.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
Virginia
1 review
0 helpful votes
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Disappointed
February 20, 2023

Unhappy and disappointed. Got it very later almost after a month I ordered and the quality is not good.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
California
2 reviews
0 helpful votes
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Excellent.
January 21, 2023

I'm a SHEIN customer, and I see the similarity in navigation. I love SHEIN, hope I will feel the same about you.

Date of experience: January 20, 2023
Virginia
3 reviews
0 helpful votes
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No sparkles
February 20, 2023

I bought these two shirts for New Year's and thought they were sparkly. Instead, they are T-shirt material with dots and cheetah print.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
California
1 review
0 helpful votes
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My experience
January 21, 2023

The process was relatively easy after you hunt through numerous options, styles, sizes, and such. My order came very quickly!

Date of experience: January 20, 2023
New York
2 reviews
0 helpful votes
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Love ChicMe!
January 21, 2023
Updated review

Love this app and the quality of the clothing and reasonable prices!

Date of experience: January 20, 2023

Ships quickly
November 7, 2022
Previous review

Ships quickly

Date of experience: November 7, 2022

Excellent!
October 17, 2022
Previous review

Excellent!

Date of experience: October 17, 2022

Beautiful products and very flattering!
December 20, 2020
Previous review

I love the Santa sweater and the Santa sexy lingerie.

Date of experience: December 20, 2020
Pennsylvania
1 review
0 helpful votes
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Disappointed
February 20, 2023

Cheaply made/ oversized. These items looked good in the pictures but material and overall was Kmart quality

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
Illinois
1 review
0 helpful votes
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Purchased several nice long-sleeve shirts on Nov 27,2022. First issue, no update for a month on shipping. After contacting, it finally shipped. A month later, finally received. Disappointed. The shirts were a dull print that looked nothing like the description image, one shirt was so small it could only fit a child, another shirt was poorly sewn and didn't sit right. (All shirts were medium size). Contacted CS about the issue requesting to return most if the order due to the product misrepresentation, poor quality sewing, and wrong size sent and their response (repeatedly) was "keep the product and we'll refund you 10% of purchase price" (approx. $8.21. Equaling a loss of $73.97 for me). Poor quality, false advertisement of product, and terrible customer service (acceptance of fault). I was very excited about this order and wish this had not been the outcome. I repeatedly stated I want to return the faulty product for a full refund, but they refuse. That is poor/bad business/customer service. Other buyers beware doing business with Chic Me. (Attached sample pictures of what was advertised from my order confirmation versus actual product received)

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2023
Texas
1 review
0 helpful votes
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Nice blouse
January 20, 2023

Good…nice blouse with pretty colors. I was worried about size for my sister but it was true to size

Date of experience: January 20, 2023
Kentucky
1 review
0 helpful votes
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February 19, 2023

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Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2023