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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I need a shipping label to return 5 items and refund.
Poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor poor
The top is of poor quality and looks absolutely nothing like the top in the photo.
There is a long delivery time, I only received the Christmas presents I ordered 14 days after Christmas.
Delivery time 7-8
Order way before Christmas and when I got my items there's a dress in there that I never even ordered some of the clothes are too big and somewhere too small I have to take everything back but there's one dress that was perfect
Took a long time. Order long before you need. Not 2 weeks before Xmas give it a month or 2 for shipping and any confirmation. All these sites are from China or India and they don't say so. You will wait a long time to get. As long as you know but they don't say on the site
A couple of items were a little more snug that I would have liked but I'll work with it.
Great range and great prices will be back. Top shelf as always
I will probably not order anymore. As long as it took to receive it is the reason I won't bother trying to get a refund. I gave it away because it's not worth the hassle. It looks more for someone younger with the print.
The dress did not look like the picture different material.
The delivery time can improve. It took over a month to receive the items.
I ordered based in the picture. Doesn't fit anything like the picture! I ordered a small based on my typical size and still fits too big.
If you want quality items in a timely matter! Stay away from this boutique! Customer service sucks! It takes 35-60 days for a order! They send false tracking information then feed you with lies on her the cannot produce the items as promised' I will waste the energy and money if u choose to give them a try. This is my second attempt and I will never try again and will do my best to warn others that they are scammers
Product was as advertised, and my wife and I are tickled with the dress!
My items were just as described and came quickly. Even with Christmas my items came quicker than I would have expected.
EASY to shop on line great products. Just took a long time to be delivered
I expected them to arrive sooner and look better. They look and smell cheap. The heel is weak and there is no ankle support.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

