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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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It took ages to come and then the fit was small. And not as pictured.
I waited for months and am not happy with the quality of the products. Very cheaply made and I don't know how to return.
I stupidly pressed the pay button twice and it took two payments but they was super quick to pay it back and the communication was perfect. Products was good quality.
Easy and user friendly. No trouble finding clothes I liked
Took a while to arrive but good clothes in general.
It fits like it was designed just for me I will tell my close friends to order from your company
I never ever received my order, absolutely appalling.
It was very frustrating and they were not professional
I have tried to order this shirt several times, and each time it tells me that the security code should have four numbers. Every card I have has only three numbers. Why then did it just now accept my card I just used with THREE security code numbers
Really nice clothes and fantastic service, have used them twice so far and very happy with both purchases and service
Overall very good and the clothes are perfect, ordering was simple, items dispatched and arrived shortly after getting the notification of despatch
I have paid my order in full but still have not received my items
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Yours sincerely,
Ordered goods on the 17th MArch, advised 5-10 days, did not get them for 3 weeks, poor customer service
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If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Disappointed items bought not in stock waited months then when some came 3 items out of more than 20 the sizers are rubbish tops over big bottoms made are ridiculous can't even get kegs in them. Now fighting to get my money back after 4 months. Never ever again. My mum and daughter have had the same problem. All together £439 down.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I tried to cancel my two repeatedly and I was told one was cancelled yet I got an email saying it was dispatched
Service needs to be a bit quicker and easier to do returns
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
As the items took too long to be delivered it was very disappointing
I ain't happy with my stuff and want to send it back how do I do this please
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Not good. I won't be using you again……………………………………..
I had little to no communication in regards to tracking or progress of tracking. I ended up contacting customer support a few days before the items arrived
Oder process smooth. Took a little longer to arrive than I thought but wasn't in a rush for any of my order so wasn't too bothered. Items are a good fit and exactly as in photos
Purchased a dress with Chicme, it arrived FAULTY and the company are refusing to provide me with 100% refund. A total scam company
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,