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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The website needs to be a little more user friendly, had a hard time navigating.
I am still waiting on a pair of pants I ordered September 16 and nothing … I told Chicme I wanted a refund and was denied as the item is in transit is what I was told. Where the heck are these items coming OMG….
Great easy to use I had one of these jumpsuits before and liked it so much I ordered another
Jeans were lovely however would definitely need to size down I got the medium I'm curvy size 12/14 but they were really big and kept sagging had to gift them to my sister…wish they done in smaller size
I ordered a dress for a cruise. It was very delayed getting to me and came when I was gone. The dress was too small and I wanted to return it. I was told it was not within the time limit to return. If it had been sent in a timely manner I could have returned it before I left for the cruise. I will not be ordering from ChicMe again.
First of all half of the items ordered were not available. So first shipment of things received the quality was absolute garbage. One of the panties came apart just by touching them. The items were too big and no. Returnable so loss of money. Then the package came in 2.5 months later and again the quality not good.
I won't be ordering from chic me again.
Fast easy and affordable cute clothes all good service and great price for the quality
The items purchased are satisfactory and above. The time it takes to receive such items take entirely too long. Not satisfactory!
I wanted to return a top that was way too small compared to other tops I have purchased in the same size. I had to pay for the return postage or receive a 10% coupon for a future purchase, but had to be used within a week. Not really a good system. Can't wear the top and it's not worth sending back. I chose three items and they added up to $100, but the price was calculated wrong on their end. I put the coupon code in and instead of being $90, I ended up paying $100 still as it was added up wrong! I got in touch with them, but they didn't quite get what I was saying!
I received the tops, slow to get there but that's ok, and was very surprised by the quality of them. Would have given five stars, but the lace top had offcut bits (tiny, but noticeable) in between the lace and the top. I might have to cut it to let them out.
Was very happy with almost all items ordered. Even though I ordered the same size items fit differently.
I bought two items, they took over a month to receive. They didn't fit. I tried to return them multiple times within the 14 day window and the agent would NOT and literally refused to give me a shipping label. They kept trying to tell me to keep the 2 items and give me a % of the money I spent. So, I have disputed with my credit card company.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Fit is fine on one item but not as good on another. Decided to keep and alter.
Your prices are good. But you take way too long for delivery. Then if there is a problem you do not contact us right away.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I like shopping here but if ur needing it order early takes a long time to come apart from all the clothes I have ordered is top quality
Loved everything I bought from here! Always satisfied with what I buy! Great packaging and great selection to choose from!
Excellent shopping experience! Clothes come neatly packaged! Quality material and anything I've ever purchased got me lots of compliments! I'm always checking out your site for new and different clothing items!
The process took so long! The black dress looks pale. It's not how it looks in the pictures
I am still waiting for half of my order and the part I received needs too be returned, and this is my second time reaching out, I haven't received a response, Where is my items. Please contact me *******@ymail.com *******604BerniceStarks
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it


Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,