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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,252
This company responds to reviews on average within 16 days

Instant Feedback

238,155 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Nice selection
July 1, 2024
Updated review

Loved everything I bought from here! Always satisfied with what I buy! Great packaging and great selection to choose from!

Date of experience: June 20, 2024

Shacket
May 21, 2024
Previous review

Excellent shopping experience! Clothes come neatly packaged! Quality material and anything I've ever purchased got me lots of compliments! I'm always checking out your site for new and different clothing items!

Date of experience: May 11, 2024
GB
1 review
0 helpful votes
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Not happy
June 30, 2024

The process took so long! The black dress looks pale. It's not how it looks in the pictures

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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I am still waiting for half of my order and the part I received needs too be returned, and this is my second time reaching out, I haven't received a response, Where is my items. Please contact me *******@ymail.com *******604BerniceStarks

Date of experience: June 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Holiday clothes
June 29, 2024

Took too long to come arrived after my holiday would like to know how to return the items please

Date of experience: June 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Tennessee
2 reviews
0 helpful votes
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Never received
June 29, 2024

They never sent my order.
Nor did they contact me regarding it

Date of experience: June 19, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Absolutely disgusting customer service I request a full refund

Date of experience: June 18, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Delivery
June 29, 2024

Delivery was long almost a month but when I was ordering it said delivery would be only 10 days

Date of experience: June 18, 2024
Kentucky
1 review
0 helpful votes
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Vacation
June 28, 2024
Updated review

Good quality. True to size. Can't wait to wear this on my Cruise.

Date of experience: June 18, 2024

Miami vacation
July 21, 2021
Previous review

Loving the jumper. Beautiful colors.
The batwing outfit was cheap looking and was very disappointed with it.

Date of experience: July 21, 2021
GB
1 review
1 helpful vote
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Playsuit
June 28, 2024

My order took over a month to arrive, it came and was too small

Date of experience: June 18, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Virginia
1 review
0 helpful votes
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I got 2 blouse that did not fit I tried to exchange them for XL and the only offer they keep giving me is 30% refund and for me to keep something that does not fit. And when I insist I got a rude email that I must pay and send back the clothes with no acknowledment of me getting back my money or the size that fits

Date of experience: June 18, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Texas
1 review
0 helpful votes
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Excellent
June 27, 2024

I have ordered this blouse in all 3 colors! I love it and get tons of compliments! Totally recommend!

Date of experience: June 17, 2024
Germany
1 review
0 helpful votes
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Mein Paket ist nicht angekommen
June 27, 2024

Ich bitte um mein Geld! Zurück überweisen!
Habe keine Ware erhalten!

Date of experience: June 17, 2024
ChicME O. Chicme Rep
over a year old

Hallo
Vielen Dank, dass Sie uns Ihre Beschwerde mitgeteilt haben.
Wenn Sie Fragen haben, senden Sie uns bitte Ihre Bestellnummer oder Ihre registrierte E-Mail-Adresse: [email protected]. Wir werden das Problem so schnell wie möglich für Sie lösen.
Ich wünsche Ihnen einen schönen Tag!
Mit freundlichen Grüßen

GB
1 review
0 helpful votes
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I loved the jumpsuit it's so nice but disappointed with the yellow top it was very washed out colour it looked

Date of experience: June 17, 2024

So far so good
May 23, 2024
Previous review

So far so good

Date of experience: May 13, 2024
GB
1 review
0 helpful votes
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Do not ever use this website - no product delivered and refused to give refund

Date of experience: June 16, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
1 review
0 helpful votes
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Lucky to receive just one star
June 26, 2024

Horrible customer service. Never received my item. Basically made me track my package and they couldn't tell me where it was delivered. Reached out and after the Devin's message they stopped responding. Never buy from them again.

Date of experience: June 16, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Georgia
1 review
0 helpful votes
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Item too small
June 26, 2024

I ordered a large but it fits like a small. I have reordered in a bigger size

Date of experience: June 16, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Products are great
June 26, 2024

Good products and service when dealing with person is good but deliveries get lost and take ages to arrive.
Good overall though

Date of experience: June 16, 2024
Colorado
3 reviews
0 helpful votes
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Not as pictured
June 25, 2024

First off I want to say that your customer service team is wonderful. They got right back to me when I emailed them.
However, when the shirt arrived I was beyond disappointed to say the least. The picture shows A very vibrant yellow shirt that lays nicely on the body. That's not what I received. I received a VERY dingy yellow top with a grayish look & the shirt is "boxy" and has no form to it at all.
I will not be ordering from you again.

Date of experience: June 15, 2024
GB
1 review
1 helpful vote
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Not happy
June 24, 2024

It took 4 weeks to arrive……………………………………………………………………………..

Date of experience: June 14, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Green and cream trouser set
June 24, 2024

Disappointed with this set as when ordered it was green and white on the site but when it came it was dark cream and green then I wanted to send it back and get a refund they kept saying to me I could have a 15 % refund and keep item. All I wanted was a refund and still they didn't listen to me and was offered a 50% refund and keep items. I didn't want the items. In the end I had to keep them cos it was too late to send items back! So I'm the end I was 23 pounds out of pocket.so won't be ordering off chic me again

Date of experience: June 14, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: [email protected],we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,