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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I ordered three items of clothing and the shipping process was longer than anticipated. Once the items arrived, none of them looked as pictured on the site. The clothes on the website look Chic. The items I received looked like house gowns/pajamas for an elderly woman to wear around the house while she's cooking. The items looked very cheap and barely resembled what I ordered.
Unique choices and a very quick process for ordering.
It was easy. Don't like clicking on coupons and got to enter email need to be simplier
Long lead times and the sizes are either too big or too small. I bought medium every time.
Great experience just found it on line and said I would give
It a try. Glad I did.
Very nice items, just took too long to received it. I received my stuff after my birthday
I received package quick and I would order again. Always saw advertisements wanted to give a try.
Return policy, very confusing. Not user friendly.,
Shopping is great with then it is when you get your merchandise that it is not so good
Everything is good cheap nice stuff classy stuff I could not afford from stores
Great products one item i ordered a large not a true large
Never ordering here again. Quality is just too bad. I usually wear M/L. I ordered XL and it was so small. Waste of my $$$
I've been waiting for my order around a month, but the items are good and the quality better than expected considering the price.
Ordered my size but items didn't fit once received
I placed my first order. Three pairs of the same pair ts and one pant set. The fabric/material on the pants is certainly not what I expected. It so cheap, I don't expect them lasting too long. I tried them on none of them fit, they are all too big. I kept one pair only so that I can use in the meantime because it was black. The pant set was too small, the blouse was very tight and the pants are transparent. After several attempts at returning or exchanging them on the website which is VERY DIFFICULT to figure out I finally got through and got a response that it was too late to return or exchange. And now what do I do with these pieces of clothing that I spent this money on? I will never buy at ChicMe again, I will never recommend ChicMe to anyone, and anytime I get an opportunity I will provide a bad review for their product, their return policy, and their customer service.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

