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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Happy with most of my purchases just dissapointed one of the jackets were much smaller than others. Would like quicker delivery if possiblex
No product received so how can I review. Looks like I've lost out of the money I sent to you. My last order was very late but it evievincualy showed up. I don't think I will be.ordering anything from chic me.
This is my first time using the app and it was user friendly.
Everything is beautiful the only thing is it did take a while for me to get it
Still haven't received my order! I do not know who to contact
Enjoying the different styles but the tops are bigger than the pants, but I am probably just built differently lol otherwise I love the products the feeling and comfort.
Prices are good and products appear to be as advertised. While a few of the shoes are cute, they are very cheaply made and they all run small. I had to size up for all of them, then when I tried to return a pair that didn't fit even though I sizes up, they did everything they could to avoid a return. I only got 30% of what I paid back for an item that should've fit, considering the others fit, but didn't. I don't really like the customer service and the products are so cheaply made. It's worth spending a few dollars more on higher quality items.
Prices are good and products appear to be as advertised.
My order was received a bit later than expected. The long sleeve top was not cut to size which resulted in it being donated to a family member.
Don't know if I would purchase again.
Shipping and time product delivered. Terrible
Took a little longer than expected to receive but I'm very satisfied
I've ordered from ChicMe several times because I see what I like and the prices are reasonable. The shipping time is quick. But sometimes I expect for something to be made with cotton but instead rayon. But for the most part I will continue to shop ChicMe.
I ordered an item for an event that I was attending. I ordered it 4 weeks prior to the date that it was needed. I understand that overseas items take time, but they advertise 3-7 days processing. It's now been 6 weeks and it's still sitting in the warehouse waiting to be packaged. I've contacted ChicMe several times and they've been less than helpful. I was told that they would send it IF it's in stock…. We'll if it wasn't in stock they should have said that before I paid for it. It didn't take 6 weeks to withdraw my money from my account. They should be more transparent about their processing time with customers. They were responding to my emails but they stopped once I told them that I need a full refund….
Shopping was easy. Received my package in reasonable time. However the quality of the item was such a disappointment. Cheap.
Waited 4 weeks for a top for St Patrick's Day and arrived a week after! Poor quality rubbish
Straightforward! Arrived quickly, reasonable quality, looks good on me
It took one month shipping and quality is too low,not able to return back items
The shoes i ordered are excellent and true to size. They are very stylish and I get lots of compliments on them. The clothes however were way too small and I ordered a size bigger and still too small. Overall the website is great, the service good, just way to small and not true to size for clothes.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

