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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,259
This company responds to reviews on average within 16 days

Instant Feedback

238,185 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Me
May 8, 2023

Ok, It took 1 month to come, maybe the delivery time needs to be updated faster

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
Virginia
1 review
0 helpful votes
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.
May 8, 2023

...,...

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
GB
1 review
0 helpful votes
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Holiday wear
April 8, 2023

Lovely clothes had to wait along time for them though in UK. I am stuff waiting for my 2nd delivery and do have a 3rd but not sending it off until I get my 2nd one.

Date of experience: April 8, 2023
Norway
1 review
0 helpful votes
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.
May 8, 2023

Only 2 of 4 items arrive. And when waiting for the rest Klarna had deadline payment 2.April, so it some into inkasso and much more pay

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
Georgia
1 review
0 helpful votes
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My products
May 8, 2023

To order was easy i liked what i seen and the pant sets fit very well...not pleased with the dress

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
California
1 review
0 helpful votes
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The material
April 8, 2023

The material is little be poor.tip. I wish is better quality

Date of experience: April 8, 2023
District of Columbia
1 review
0 helpful votes
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Nice shirts
April 8, 2023

I wish it didn't take so long to receive the items. I was very satisfied when I did.

Date of experience: April 8, 2023
Louisiana
1 review
0 helpful votes
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No stars
May 8, 2023

Never ever ordering from this site again took a very long time, writing this and still haven't received my order... I'll never cheat on shein again...

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
GB
1 review
0 helpful votes
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Lovely trainers
April 8, 2023

Love everything about how easy it was to order and how gorgeous the trainers are would recommend

Date of experience: April 8, 2023
Georgia
1 review
0 helpful votes
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Outfit
May 8, 2023

Order according to size chart. However, shorts were too small. Costly to return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
Tennessee
1 review
0 helpful votes
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Return/exchange policy is crap
April 8, 2023

Although the items I purchased stated that they were eligible for return they were not. I was only offered a partial refund and could keep the shoes. What's the point of accepting a partial refund and keeping merchandise that's to small that I cannot use. So I was out if money or told I could send shoes back at my expense to China! I'll never order from here again there should definitely be a better return/exchange policy in place. I didn't even want a refund I just wanted to exchange fir a different size. This is no way to do business!

Date of experience: April 8, 2023
Ohio
1 review
0 helpful votes
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Shipping From China
May 8, 2023

I tried asking a question via chat to contact customer and twice I was disconnected. As it turns out, I was right. I wanted to know if it was shipping from the US or China. This was to ensure I received my order in plenty of time in the event I needed to return or exchange items.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
Maryland
1 review
0 helpful votes
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Shipping slower than I prefer
April 8, 2023

Took longer than to receive products than preferred.
Products are good!

Date of experience: April 8, 2023
North Carolina
2 reviews
0 helpful votes
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Overall feedback
April 8, 2023

I was very pleased with the quality design and overall fit for each item purchased.

Date of experience: April 8, 2023
North Carolina
1 review
0 helpful votes
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Oteder
April 8, 2023

Ok
Sneakers are a little small. Need half size bigger

Date of experience: April 8, 2023
GB
1 review
0 helpful votes
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Came too late
May 8, 2023

The dress was ordered as we were going abroad to celebrate st Patrick's day, it came about 4 weeks after we got home!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
GB
1 review
0 helpful votes
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Hollowed out foam shoe
May 8, 2023

I ordered the same foam hollowed out trainer twice because the company kept sending me the wrong size shoe so it cost me 2 lots of money and I still haven't got the trainers I wanted.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023
Ohio
1 review
0 helpful votes
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Affordable and stylish!
April 8, 2023

Shopping the site was easy! Making a return was no hassle at all.

Date of experience: April 8, 2023
District of Columbia
1 review
0 helpful votes
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Shoes are great
April 8, 2023

Shoes are great. Waiting for new floral print shoes

Date of experience: April 8, 2023
GB
1 review
0 helpful votes
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Overall view
May 8, 2023

The ordering process and confirmation of order is really easy and straightforward but the garments took longer than expected to arrive and when they did I was disappointed

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2023