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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Im 5'2 slim petite and this top looked too short on me. Also the side of the top is not gathered, they have just tied a knot in it. It doesnt look the same as it does in the photo. Be prepared to tie a knot in it yourself when it arrives. Disappointed.
Ljusare färger än på bilderna
Fallet på kläderna överensstämmer inte
Fel knappar på den ena klänningen
I have been told over and over to give a couple days for my order to be restocked it's been 2 months but the product is still available on the website. I feel
I'm being taken advantage of at this point!
Very thin material quality not so great but beautiful design/style
I ordered the product in March and it too over 30 days to receive. I was not pleased with the quality of a few of the products
The experience was great. The items came too late for my daughter's wedding. I would like to send them back. Please provide a return label.
Took over a month to receive my order. Shipping is terrible and takes way to long
Everyone that saw what I ordered and asked where I got it, I told them chicme, and one of my friends actually ordered over $200 worth of clothes and shoes.
I've ordered about 5 outfits and most of the bottoms fit but because I'm top heavy, most of the tops are short and tight fitting. Kinda disappointing
Not true to size, and very disappointed about material of the top. Shipping took too long!
I love shopping on the site you hav a great product line, it took a month one week and three day to receive. I want order anything last minute.
Absolutely love my floral embroidery shirt. I wear a LG but sized up to XL. Recommend sizing up. Just as described.
I would stay away from your website. I bought some trainers from you recently, it was very bad quality and wrong sizes as well. I wanted a refund but you guys kept tossing me back and forth so I had to keep it.
Love the way you display the clothed the clothes is just like the pictures
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

