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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Shipping took longer than expected. Items were smaller than expected
Ok but find it very difficult to return items. I don't think I will order from chic me anymore.
It took a month to get my order; and as the weeks passed by, I'd get emails that various items were no longer available. 3 of the items were affected. Cheap fabric; misleading photos, and wonky sizes.
See through needs more fabric. Overall the website and delivery were all good.
The blazer did not have a button on it. The pants were white on the inside, so it did not look like the picture when rolled up.
When I attempt to return the item, I received an email stating that it would be too costly to return it and they want to give me a discount. I insisted on refund and I sent that item back.
I suggest you read all prior communications between my and tire customer service team!
I tried to get a return label so i can get a refund but they act like it was impossible
Ordering was easy, delivery took forever. I will order again just have to give myself 2 months
My first time shopping with this site-I will order again.
Nice shopping with this web site so appreciate the opportunity
I love my dress and would recommend it to others. It's amazing.
Sizes are all over the place, not close. Cheap. Need to return several items.
So far I am satisfied will order again from this company
Items took over a month to arrive and not what I expected
I couldn't return the items because I waited too long. I asked for some sort of exception because we have been going through a tragic family event. I was still denied the exchange. I understand that you have your policies. I didn't want to clarify that I had just lost a child because that should not be used to get what I want. But I wanted you to understand what the tragedy was that our family has been facing
I had a bad experience and I don't think I will buy anything there
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members