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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,265
This company responds to reviews on average within 16 days

Instant Feedback

238,244 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Perfect jeans
May 5, 2023

Very happy with my purchases would definitely buy from this company again loved the jeans

Date of experience: May 5, 2023
New Jersey
1 review
0 helpful votes
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Nice
May 5, 2023

Clothes could be decorated better. Took a bit long to arrive, a month. So don't order anything you need before that

Date of experience: May 5, 2023
Georgia
1 review
0 helpful votes
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I will never order from this site again everyone advised me about the site and I wanted to see if things had change. Eventually BBB is going to get involved

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Alabama
1 review
0 helpful votes
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Shipping
June 4, 2023

I've ordered several times never have I had this kind of poor shipping and customer service.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Michigan
1 review
0 helpful votes
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Absolutely Beautiful Sandals
May 5, 2023

Great experience prompt delivery...I am very pleased.

Thank you

Date of experience: May 5, 2023
South Carolina
1 review
0 helpful votes
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Highly Recommend
May 5, 2023

I have already made referrals! The fabrics, the colors, and the size chart are all true. I'm very satisfied, and the prices are remarkable for the quality. The only caution I have is that if you need your item right away, that may not happen. Mine took about 20 days to receive, but I wasn't ordering for an event.

Date of experience: May 5, 2023
Virginia
3 reviews
0 helpful votes
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ChicMe is not for me.
June 4, 2023
Updated review

This is my first time ordering from Chicme. I was not 100 % satisfied with my purchase. Sizes are smaller than what was ordered or larger than what I ordered.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023

This is my first time ordering from Chicme
March 27, 2023
Previous review

This is my first time ordering from Chicme. I hope I'm not disappointed.

Date of experience: March 27, 2023
Italy
1 review
0 helpful votes
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Wedding shoes
May 5, 2023

Very nice cut and style, comfortable, attractive price

Date of experience: May 4, 2023
Tennessee
1 review
0 helpful votes
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Size and shipping
June 4, 2023

I waited twenty sis days for these items that I didn't know was going to take so long only to open the package and nothing fits, I'm so disappointed money down the drain

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
Oregon
1 review
0 helpful votes
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Not impressed
June 4, 2023

That was my 1st purchase. Very disappointed as I really liked those shoes.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
Florida
1 review
0 helpful votes
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Very bad experience. The pictures online are very deceiving. When I received the items, I was so disappointed. Until now they are still in the plastic bag. I wanted to return them but I have to pay for shipping? It's a nightmare! What a waste of money! Never again in this company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
South Carolina
1 review
0 helpful votes
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Never received item!
June 4, 2023

I ordered the item and never received it or a reason why.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
Georgia
1 review
0 helpful votes
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Poor
June 3, 2023

This has been and will be the last experience with chic me. I hate the return policy I hate that I was being forced to keep the product it took we almost a week to even get information on how to send merchandise back and on top I had to pay 20 out of pocket to return your merchandise. I wanted to shop with chic me again but I can and will never again and it's a shame because I like the merchandise

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
North Carolina
1 review
0 helpful votes
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Great
May 4, 2023

Great I loved the ease of the exchange and the quickness of the response

Date of experience: May 4, 2023
Nevada
1 review
0 helpful votes
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The shipping was way to long. I didn't know it took a month to get and I still had to buy something else to wear to the event I was going to

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
Georgia
1 review
1 helpful vote
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I ordered and paid for my merchandise 7 months ago when I look at the tracking number it says it processing you can't call because you get a busy signal for 8 hours sounds like the phone is off the hook this is poor customer service and a rip off.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
GB
1 review
0 helpful votes
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Just as described
May 4, 2023
Updated review

Great site. Easy to navigate. Good variety and choice of colours and sizes.

Date of experience: May 4, 2023

Excellent transaction
July 21, 2022
Previous review

Excellent transaction

Date of experience: July 21, 2022
California
2 reviews
0 helpful votes
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Beautiful
May 4, 2023

Quick, easy and the product was nice and beautiful

Date of experience: May 4, 2023
Georgia
1 review
0 helpful votes
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Great products
May 4, 2023

I like the product great experience I haven't had any problems with anything I ordered

Date of experience: May 4, 2023
Rhode Island
4 reviews
164 helpful votes
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Do not buy from ChicMe
June 3, 2023

I contacted customer service because my order never arrived. Was told it was delivered. Delivered where? I never got it. Never heard back from them.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 4, 2023