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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,173 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Not at All like the picture
June 5, 2023

I will never order from here again.The dresses is nothing like the pictures and took over a month to get delivered

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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Service
June 4, 2023

Just longer than expected and dress longer than anticipated.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Ohio
1 review
0 helpful votes
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Very positive experience! I was scrolling through the site and came upon these shoes. They looked so pretty and at an amazing price, so I had to have them.

Date of experience: May 5, 2023
Florida
2 reviews
0 helpful votes
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Love all my items
May 5, 2023

The shopping was easy and quick I give it a 5 star

Date of experience: May 5, 2023
New York
1 review
0 helpful votes
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Too many emails
June 4, 2023

Way too many emails don't say anything about returning can't make a return

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Virginia
2 reviews
0 helpful votes
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Horrible service!
June 4, 2023

I placed an order in March 2023. It took so long to get the order that I forgot I placed it. I got it May 3rd. Some how the delivery service said order was delivered in April, not true. I tried to return the entire order because EVERYTHING was of very poor quality! Customer service was not helpful at all. Didn't ask any questions or try to resolve issue. Only stated that it had been beyond 14 day grace period of returning items. I didn't receive order until May 3rd and requested to return on 4 May. Not sure what's going on with deceivers service. Better off ordering it from Shein….it appears to be the same poor quality clothing. Shein had better customer service and delivery!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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Unhappy Customer
June 4, 2023
Updated review

This was not the best experience. I have attempted to return the items and requested a refund. I have not heard back and still waiting for my refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023

It's my 1st time
March 31, 2023
Previous review

It's my 1st time. No complaints.

Date of experience: March 31, 2023
New York
1 review
0 helpful votes
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Satisfied customer
May 5, 2023

It was very easy to order from this company. And I love the products.

Date of experience: May 5, 2023
South Carolina
1 review
0 helpful votes
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Too early to say right now but I will give you a shout out asap.

Date of experience: May 5, 2023
North Carolina
1 review
0 helpful votes
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Great shopping experience
May 5, 2023

I love all my items from ChicMe, will make a lot more purchases in the near future, turn around time is reasonable. Will defiantly recommend

Date of experience: May 5, 2023
California
2 reviews
0 helpful votes
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Love my dress
May 5, 2023

Very easy to order. My dress came very fast. Description matched what I got. Size was true to size.

Date of experience: May 5, 2023
Texas
1 review
0 helpful votes
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Ok
May 5, 2023
Updated review

Good nice clothes and doesn't take to long for shipping

Date of experience: May 5, 2023

Good I just want to get my order
March 27, 2023
Previous review

Good I just want to get my order.

Date of experience: March 27, 2023

Easy to pick the clothes great prices
March 20, 2023
Previous review

Easy to pick the clothes great prices

Date of experience: March 20, 2023
District of Columbia
1 review
0 helpful votes
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Satisfied
May 5, 2023

Good received the dress fit to size. Well made. So far satisfied.

Date of experience: May 5, 2023
Indiana
1 review
0 helpful votes
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Na
May 5, 2023

There were no problems with ordering my items online. It arrived in a very timely fashion.

Date of experience: May 5, 2023
Illinois
1 review
0 helpful votes
Follow Kimbrough W.
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It took 3 weeks before my package was delivered. It was 2 weeks before it has even shipped. Because of the timing I will not be ordering again.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Georgia
1 review
0 helpful votes
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I ordered a dress thinking I would wear at a wedding. It took 2.5 weeks to get delivered before the order was shipped I requested it to be canceled they asked why what I want it I cancel my order by time I responded to the message which it took them 24 hours they claim the order had been shipped already and they couldn't cancel red flag. Fast forward the dress quality was terrible I ordered the same one but better from amazon and the zipper was broken. I had to send a message every day to get a refund they offer me 10 percent of my money back plus a 5 dollar off coupon. I'm like no! I'm never ordering from here again. I had to message multiple times at-least 20, then they finally gave me the address to return the defective dress and I had to pay to get it shipped back.still waiting to n my refund don't waste your time with this company total joke!

Date of experience: May 5, 2023
GB
1 review
0 helpful votes
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Perfect jeans
May 5, 2023

Very happy with my purchases would definitely buy from this company again loved the jeans

Date of experience: May 5, 2023
New Jersey
1 review
0 helpful votes
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Nice
May 5, 2023

Clothes could be decorated better. Took a bit long to arrive, a month. So don't order anything you need before that

Date of experience: May 5, 2023
Georgia
1 review
0 helpful votes
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I will never order from this site again everyone advised me about the site and I wanted to see if things had change. Eventually BBB is going to get involved

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Alabama
1 review
0 helpful votes
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Shipping
June 4, 2023

I've ordered several times never have I had this kind of poor shipping and customer service.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023