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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,256
This company responds to reviews on average within 16 days

Instant Feedback

238,169 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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ChicMe
May 6, 2023

Very pleased on how fast it got here and some of the quality

Date of experience: May 6, 2023
Ohio
1 review
0 helpful votes
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Selene
May 6, 2023

Received my order fast & quality is amazing! Everything I ordered I received and was very satisfied! Will order again soon!

Date of experience: May 6, 2023
Florida
1 review
0 helpful votes
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Nice Dress
May 6, 2023

It takes several weeks to receive. Getting a tracking number takes a few weeks as well.

Date of experience: May 6, 2023
Virginia
1 review
0 helpful votes
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The dress fits great
May 6, 2023

Received my order in a timely manner. Perfect dress for a casual evening out.

Date of experience: May 6, 2023
North Carolina
1 review
0 helpful votes
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Timely
May 6, 2023

Great experience. User friendly website. Shipping was in the range estimated.

Date of experience: May 6, 2023
Texas
1 review
0 helpful votes
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Happy
May 6, 2023

I was a little scared of the product coming from overseas. I felt like the size maybe an issue but I was very pleased with the quality and the price. I defwill be ordering again. Thank you.

Date of experience: May 6, 2023
North Carolina
1 review
0 helpful votes
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Sizes aren't consistent
May 6, 2023

One shirt fits perfect. Another one of the same size is at least two sizes too small.

Date of experience: May 6, 2023
Massachusetts
2 reviews
0 helpful votes
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Very Disappointed
June 5, 2023

I placed an order for a trip. I placed the order 6 weeks before the trip. 4 and a half weeks later the order was still being processed. Upset I chatted with Aimee. I told her I need the items before the trip or I would cancel. She offered me 200 points to keep the order. Now I knew I wasn't receiving on time. I canceled the order. I am so upset because I really wanted to try this company and now I will never know how they truly are and I like the way the clothes look

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2023
Florida
1 review
0 helpful votes
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Horrible customer service experience this company is not understand with any situation you may have they don't care if this was a gift for someone and you didn't have enough time to return back for an exchange not even a refund! Don't buy from here if your life is busy!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2023
GB
2 reviews
0 helpful votes
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Jumpsuite
May 6, 2023

Good quality as expected.I would recommend affordable price

Date of experience: May 6, 2023
GB
1 review
0 helpful votes
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Poor quality
June 5, 2023

Very poor quality shoes. They did not look like the pictures. Really disappointed with this purchase

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2023
GB
1 review
0 helpful votes
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Fantastic company
May 6, 2023

Fantastic service, website easy to use and delivery was quick.

Date of experience: May 5, 2023
New York
1 review
0 helpful votes
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Good
May 6, 2023

Good good good good good good good good good good good good

Date of experience: May 5, 2023
California
1 review
0 helpful votes
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So far I have mixed feelings somethings were good, but overall I'm missing 22 items that I paid for, and have not yet received.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Mississippi
1 review
0 helpful votes
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Wonderful
May 6, 2023

All items fit great. The website is a little odd and harder to use, but I love everything I ordered!

Date of experience: May 5, 2023
New York
1 review
0 helpful votes
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Never received the item
June 5, 2023
Updated review

This establishment never replaced or investigated my issue. I reached out via WhatsApp. I ordered from them before

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023

Put PayPal first
April 27, 2023
Previous review

Put PayPal first

Date of experience: March 27, 2023
California
1 review
0 helpful votes
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Terrible service
June 5, 2023

Normally clothes stores online offer refunds, and I read over Chicme's policy before purchasing and was led to believe they did as well. The clothing came in and half were so terrible I didn't even want to put them on. I tried to return the outfits, but they offered me 8$ in SHOPPING BUCKS, or 20 percent refund… like Uhm no. After long negotiation they only gave me 50% of my money back, and allowed me to keep the clothes. Thanks for the dishrags because that's all they will be used for.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Georgia
1 review
0 helpful votes
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Gigi
June 5, 2023

It took almost 2 months to receive my product. I had to cancel one product because it wouldn't be in stock for another month. The product I did receive was cheaply made. The customer service department was great.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Virginia
1 review
0 helpful votes
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Not at All like the picture
June 5, 2023

I will never order from here again.The dresses is nothing like the pictures and took over a month to get delivered

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
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Service
June 4, 2023

Just longer than expected and dress longer than anticipated.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2023