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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,258
This company responds to reviews on average within 16 days

Instant Feedback

238,174 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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My new looks
May 11, 2023

It took longer then I wanted however over all I'm happy

Date of experience: May 10, 2023
GB
1 review
0 helpful votes
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Delivery Time
May 11, 2023

I was extremely happy with the majority of my delivery even though I did wait a bit longer than expected for delivery. There was 1 item that held whole order up and I wasn't notified of this so items didn't arrive on time for my holiday.
Once I'd enquired with Customer Service about delivery they were very quick on actioning my query and subsequently splitting my order for me.

Date of experience: May 10, 2023
New Jersey
1 review
0 helpful votes
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My Fit
May 11, 2023

Excellent for the first time only not happy wit three outfits material wise

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Horrible
June 10, 2023

They won't even allow you to return an outfit that is too large

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
Pennsylvania
1 review
0 helpful votes
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Cute shorts and top
May 11, 2023

Very good experience. Outfit arrived shortly after ordering it. Cute outfit and nice quality.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Shipping takes so long
May 11, 2023

The products are trendy. I really love some of them

Date of experience: May 10, 2023
California
1 review
0 helpful votes
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Too long
June 10, 2023

It took more
Then a month to received items. Outfits are cute but they shouldn't advertise the suit only what you are sending to the customer. I thought I was getting outfits for work and I still need to get a suit because it don't come with it!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
Texas
2 reviews
0 helpful votes
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Satisfied Customer!
May 11, 2023

I loved the product and it was not a replica of what I ordered. The only negative thing I would say is it took longer than expected to receive, but overall I love everything I ordered and will be purchasing more items.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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CUSTOMER BEWARE
June 9, 2023

The dress was damaged and when I made my timely request it was ignored. Then now they are saying no return, exchange or refund. They also refuse two other return orders that were to small and I do not like. Poor quality and the customer service sucks. They only respond to emails and you have to translate to get an understanding.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
Michigan
1 review
0 helpful votes
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Love my blue Jean jumper
May 10, 2023

I was so happy to find nice and affordable items just the waiting

Date of experience: May 10, 2023
New York
2 reviews
0 helpful votes
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Class and Style
May 10, 2023

I believe this was my first time ordering with ChicMe. The order was received in a reasonable amount of time. The quality was a little less than I expected but overall it's good. I ordered a 9.5. The fit was good and looks great on my feet. I'm looking forward to ordering more in the future.

Date of experience: May 10, 2023
Tennessee
1 review
0 helpful votes
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Shop at your own peril
June 9, 2023

I ordered on April 4 but did not receive my order until May. My order was being held because one of my items was out of stock. Instead of alerting me and asking if I wanted the order shipped without it, they just held it. Getting in touch with customer service was hard also. I won't stop with them again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
California
1 review
0 helpful votes
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NA
May 10, 2023

Good quality, well packed, reasonable prices, and great customer service.

Date of experience: May 10, 2023
Canada
1 review
0 helpful votes
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Cute
May 10, 2023

Doesn't fit like the picture but it's cute ….….(.,,;;:,;;,,,;,,;,;,.,,.,.,…….50

Date of experience: May 10, 2023
Florida
1 review
0 helpful votes
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Poor customer service
June 9, 2023

So Many questions and information that we as a customer provided, and you guys didn't manage to keep it in your records. Merchandise took to long to arrived.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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1st time shopper
June 9, 2023

I'm not sure if I would shop here again, most of the clothes are made of cheap material and the shipping is too long.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
GB
1 review
0 helpful votes
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I didn't receive my products
June 9, 2023

I purchased multiple items from ChicMe and I was excited to receive my products but I only received a bra despite the fact that I spent over 100 dollars. I contacted customer services and they were very unhelpful and they insisted that I received my products and then offered to give me 10 dollars of in store credit.
I feel like I have been scammed
Do not purchase from here

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
Mississippi
1 review
0 helpful votes
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Splash jumpsuit
June 9, 2023

This is made out of the wrong material
It would look better out of Jersey cotton the no iron kind.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
Texas
1 review
0 helpful votes
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Ignored, over emailed, long wait, sent wrong dress, Temu rocks! I was buying the dress for my daughter's college graduation. I got my Temu order in 8 days... Sent several messages to your company.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2023
Minnesota
1 review
0 helpful votes
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Abstract sleeveless jumpsuit
June 9, 2023
Updated review

Very happy with the product it fits me just like the model

Date of experience: May 10, 2023

To many pop ups
May 5, 2023
Previous review

To many pop ups

Date of experience: April 5, 2023