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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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As always fast delivery and good quality. Never have a problem
I did not like my interaction with customer service. I like a live agent. I didn't care for the whats app method
It was good but i haven't received my money back from a dress that never came and i sent an text & email dress was on back order and i cancelled it it's been over 4-5 months. You should only charge when u have item in stock
I really loved all your clothes and everything you have and such great prices. I will be ordering again soon.
4 out of 6 did not fit. They must be Chinese sizes. I wear a large and ordered extra large. Not happy
I never got the shoes. And when I let Chic know they said they showed delivered so they couldn't do anything
My experience is that it's Not easy to return items. Process to complicated.
The experience ordering was great waited almost a month and a half for my items to get them and they were not what was expected ordering my correct size and to put them on the fit was terrible the shirts were ordered xxl which means xrtra long which all the shirts are belly shirts the shorts were to big the shirt with that outfit was to small the jumper looked cute on the site but too big and not of material I aspected
Material was so think it rip as I was putting it on! Will never order again! Waste of money
Took a long to to get, a month…no shipping updates…product very cheap looking
Did take almost a month to get here! But overall it was worth the wait love my bathing suit
I was skeptical at first because I had waited for about a month with no shipping information but once I emailed them they responded quickly and sent me what was available at the time.
Tøjet er ikke som på billederne. Samtidig er det dårlig pasform og stoffet er dårlig kvalitet
I made a purchase on May 6 2023 and I am still waiting for my order I am leaving for a cruise in a few days and that was part of my wardrobe where is my order
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

