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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,244
This company responds to reviews on average within 16 days

Instant Feedback

238,134 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Felicia B.
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I have been waiting for this company to ship my order to me. I Have a big trip coming up and gave them a month to get me my things and I have not gotten anything but notices of things they no longer have in stock. THEY GET YOUR MONEY BUT YOU HAVE A HARD TIME GETTING YOUR THINGS...CHICME NEEDS TO UNDERSTAND THAT WHEN MOST SHOP WE ARE DOING IT WITH A EVENT IN MIND THAT WE NEED THING FOR. THEY HAVE PUT ME IN BIND FOR THINGS FOR THIS TRIP. NOW THEY WANT TO KEEP ASKING ME TO GIVE THEM TIME TO GET MY THINGS BACK IN STOCK. THEY SHOULD NEVER TAKE MONEY FOR SUFF THEY DO NOT HAVE READY TO SHIP OUT PERIOD! I WILL BE SHAREING THIS ON ALL 3 OF MY WEBSITES.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Canada
1 review
0 helpful votes
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Good quality
June 23, 2023

Customer services responded quickly when I inquired into why the item was taking so long. However tens did not make it in time for my trip. I ordered a month in advance.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Alabama
1 review
0 helpful votes
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Great
May 24, 2023

My items arrived and were great quality and fit perfectly

Date of experience: May 24, 2023
GB
2 reviews
0 helpful votes
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Lovely stuff and fit perfectly never been disappointed with anything I've bought and prices are pretty good too

Date of experience: May 24, 2023
Georgia
1 review
0 helpful votes
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Unfair decision made
June 23, 2023

Because I placed a claim on sneakers that looked too chronic with another company you decided to cancel my order which is totally not fair to me.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
Follow Hadrick T.
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Horrible customer service, no good resolution, never received the refund offered

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
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Nice
May 24, 2023

I love th close but the shipping was a little long but I will be ordering from CHICME again. Yaaaaaaas!

Date of experience: May 24, 2023
New York
1 review
0 helpful votes
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Love
May 24, 2023

It was easy to buy in the website and I like all the stiles.

Date of experience: May 24, 2023
California
2 reviews
0 helpful votes
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Somewhat satisfied
June 23, 2023

3 pieces I wasn't satisfied with but my biggest issue was the shipping time it took almost a month and this is the second time I've ordered from them thinking after the first time it may have gotten better but it didn't don't think I'll order again unless shipping time changes.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
New York
1 review
0 helpful votes
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Horrible customer service
June 23, 2023

I ordered 3 items on April 16 2023. Upon delivery on 4/23/23 I tried the items on and one item did not fit me well at all. I promptly wrote this company and requested a return label for one of the items. They then argued with me for 2 weeks regarding the giving me a full refund for the one item. I asked for a refund the first response I get was "10% refund to keep the item" I replied no and said I wanted a full refund. They then offered me "30% discount to keep the item" I responded back and said no I want a full refund for the item. They then offered me a "50% discount to keep the item". I've been in the customer service industry for work all my life and this is not what you do to a paying customer. So by the time I responded back to them rejecting their 50% offer to keep the item the 2 week window to return was gone. So now I get no refund at all. When they could've just honored my request the first time by honoring my decision and choice to return the item for a full refund. Never in my life have I dealt with a company that argues back with customers when asking for full refunds for items. Any other of these websites I've ever ordered clothes from have never done that to me so I will never be using ChicMe ever again!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
California
1 review
0 helpful votes
Follow Sevy L.
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Shipping time is decent. Quality is basic. Stuff Never comes torn, worn or coming apart. Some things the material and print looks hinky but when I order I usually like 3 things but there will be 2 things that I'll never wear. There little dresses are good for getaways and vacations.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Florida
1 review
0 helpful votes
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Not the right fit
June 23, 2023
Updated review

Very knowledgeable and helpful to order in spite of the situation I I'm very pleased with the quality of the clothing, unfortunately it was too small I ordered small but next time I should order at least 2 size smaller

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023

Very knowledgeable and helpful to order
April 19, 2023
Previous review

Very knowledgeable and helpful to order

Date of experience: April 19, 2023
GB
1 review
0 helpful votes
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Delivered to incorrect address
June 23, 2023

Shocking support. Would not recommend or use again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Canada
1 review
0 helpful votes
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Great shopping experience
May 24, 2023

The items I purchased were of good quality and delivered on time.

Date of experience: May 24, 2023
Puerto Rico
2 reviews
0 helpful votes
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Stressful
May 24, 2023

Overall it was a great experience. I thought it was some sort of scamming site at first so I got nervous but once the tracking info was sent I knew it was real. It's just like any other shop that ships from overseas, don't expect a quick delivery. It did take 3 weeks for me to receive my items.

Date of experience: May 24, 2023
GB
1 review
0 helpful votes
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Feedback
June 23, 2023

Very disappointed with the after care of goods are for return should be given refund in full not a percentage

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
GB
1 review
0 helpful votes
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Cher
May 24, 2023

Little bit long on delivery if you want items quick

Date of experience: May 24, 2023
Georgia
1 review
0 helpful votes
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Low price clothing
May 24, 2023

The items took a long time to receive. Longer than normal

Date of experience: May 24, 2023
GB
1 review
0 helpful votes
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Quite happy, returning some items
June 23, 2023

First time ordering and some items very nice and reasonably priced and sized

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Georgia
1 review
0 helpful votes
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Carefree
May 24, 2023
Updated review

Very easy and fun shopping. It was difficult deciding which ones to buy.

Date of experience: May 23, 2023

Shopping was fun but why did the shipping cost change?
April 19, 2023
Previous review

Shopping was fun but why did the shipping cost change?

Date of experience: April 18, 2023

Very easy to order
August 7, 2021
Previous review

Very easy to order.

Date of experience: August 7, 2021