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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,244
This company responds to reviews on average within 16 days

Instant Feedback

238,114 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Don't shop here
June 22, 2023

Save your money! Chic me not only makes subpar clothing, they steal your money too! After going back and forth for days trying to return the items I had to use my own money to ship back only got them not to return my full refund. Save them headache and your money.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2023
New Jersey
1 review
0 helpful votes
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Disappointed customer
June 22, 2023

I ordered these items a month ago but never received them. Y'all got paid for them so I'm a very disappointed customer

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2023
Maryland
1 review
0 helpful votes
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Waiting
June 22, 2023

It takes too long to get merchandise. I literally forgot I placed this order.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2023
GB
2 reviews
0 helpful votes
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Jewelled heel sandal
May 23, 2023

Very pleased. Good value for the money and unusual

Date of experience: May 23, 2023
Massachusetts
1 review
0 helpful votes
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Thought service was quick
May 23, 2023

Can't wait to wear it on my cruise love the look first tine ordering but please euth my jumpsuit love way it feels p comfy

Date of experience: May 22, 2023
Denmark
1 review
0 helpful votes
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Poor material and poor fitting
June 22, 2023

Never buying here again
The fabrics are SO cheap
And almost all the items have a visible stichting in the front - look SO bad and cheap

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
GB
1 review
0 helpful votes
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No way to return item, no return slip no contact number long time to wait for delivery

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Disappointed
May 23, 2023

I was excited for the clothes to arrive. However, they looked more like nurse scrubs or pajamas. The material was not the same and didn't look like the picture. I tried returning, but I was given the option of a $5 coupon or 10% back. When I asked, so I cannot return, they responded, I just gave you the options. Sadly, I will not be ordering from them again.

Date of experience: May 22, 2023
Ohio
1 review
0 helpful votes
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Hot girl summer
May 23, 2023

Came just in time right size fit perfectly love it will be ordering again soon

Date of experience: May 22, 2023
New Jersey
1 review
0 helpful votes
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Good
May 23, 2023

Glad it did not take 8 months like my last order in 2021

Date of experience: May 22, 2023
Louisiana
1 review
0 helpful votes
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Long wait and too small items
June 22, 2023

It took a month to come and my shoes didn't fit. I didn't have enough time to return them before going in my trip.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
California
1 review
0 helpful votes
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The only little think is that it looks more than 17 days to arrive.

Date of experience: May 22, 2023
Pennsylvania
1 review
0 helpful votes
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Shoes and dress
May 23, 2023

Very nice. Dress and shoes were very nice. I don't like the fact that I have to leave 50 characters review

Date of experience: May 22, 2023
Tennessee
1 review
0 helpful votes
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Satisfied with order
May 23, 2023

Shipping too awhile but order was correct when received.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Maravilloso
May 23, 2023

Dura un poco el llegar pero la calidad excelente los prestos maravillosos y la ropa woooo divina

Date of experience: May 22, 2023
Massachusetts
1 review
0 helpful votes
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Some what un happy.
June 22, 2023

2 of the pants order where not what I expected jeans look nothing like picture. White pants to
Dress where perfect

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
New York
1 review
0 helpful votes
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Beautiful
May 23, 2023

Shopping on chic me was easy and the delivery time was too bad and I got a lot of compliments on my outfit.

Date of experience: May 22, 2023
South Carolina
1 review
0 helpful votes
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Long process— need contact number to customer service---Nee to know how can I send too small items back and where--I hate ordering and can not send too small items back, very wasteful.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023

Long process— need contact number to customer service
April 16, 2023
Previous review

Long process— need contact number to customer service

Date of experience: April 16, 2023
Georgia
1 review
0 helpful votes
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Poor Quality
June 21, 2023

Purchased a romper and Shoes due to the display online that caught my attention. The order came almost a month later and was definitely not as expected. The items were totally discolored from the site and way to big and long. I reached out to customer service who tried offering a percentage instead of my full amount in refund. I told them I would be more than happy to send these two items back for my refund and they failed to accommodate. The romper is very thin, not as colored on the website, and the shoes a poor quality in person. This was a complete epic fail. The fact they want send you a refund after waiting so long to receive the product is just down right wrong and unacceptable.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Long delivery time
May 22, 2023

The products were good, but it took forever to get it. Had to keep emailing them, because there was no direct contact.

Date of experience: May 22, 2023