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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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The shoes look nothing like the picture. I was so disappointed. They gave back half of the price of the shoe for refund. I wouldn't suggest ordering from there.
Love the items bought! Good quality! Better than expected
Customer service was excellent and the products I have received are excellent
Other then having to wait a month for the products after you order them they are pretty decent products once u get them
Ordering was easy. Shipping was long. Some items took over a month or two before arriving.
Still not received my item weeks after ordering yet you are asking for a review
The product I ordered never shipped so they offer me another item after I kept inquiring about the original. The replacement item I didnt like once i received it. My refund was $5.52 so I lost out on $21.00.
Unfortunately it will be my first and last purchase as the quality is woeful.
They offered men2% and 10% of the purchase price for a return. The sandals were too large on me. They would not give me my money back. They would not provide a return label. They are a terrible company to deal with.
Poor customer service, having to pay shipping to get a refund because of a defective product is unacceptable
I was never given the option on how to refund this shirt...
It took to long for the package to arrive but overall everything was good
Placed my order in April and have not received any part of my order. So this is the reason for the 1 star. I'll come back If / when I receive anything.
I bought seven outfits and all of them were too small. Some of the outfits were very thin. So I'm waiting for a refund. We'll see how that goes.
Lovely shoes, and they look exactly like the picture.
Love everything I ordered and the items are of good quality!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members