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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Dress is nothing as pictured. Color is off, material very thin, no support
My jumpsuit arrived with only one button so I had to order buttons from Amazon. ChicMe did give me a $6 coupon for my next order. Minus that hiccup the jumpsuit is nice and I received lots of compliments.
This is not true to American styles, they all must have came from China
I think for the amount I paid the material is very cheap & isn't flattering at all.
Lots of designs to choose from. Good prices and fabrics
I had an overall pleasant experience! My clothes came at a reasonable time and the clothes doesn't look cheap.
I love the quality, color & unique items on the website.
DO NOT ORDER FROM CHICME! This company is a scam. They take your money, give you sub standard clothes then will refuse to refund you.
I placed my order on April 19,2023. My order did not arrive until May 26,2023. I actually asked to cancel the order on May 5th because it hadn't shipped and they refused to cancel it. After I asked to cancel the order the problem was suddenly fixed and my order shipped the same day.
After waiting over a month my clothes finally arrived. The clothes are poorly sewn with bad stitching. The material is very thin and see through. The shoes are very poorly made and feel like they are on the wrong foot no matter which foot you put them on. The clothes are faded and the screen printing on the dress and jumper I ordered is already peeling.
I asked for a return slip for a refund and they offered me 10% refund. I spent over $100 on this order and I can't wear any of it and they are refusing to refund me. I said no to the 10% and then they offered a 40% refund and to keep the clothes. I don't want to keep clothes that are fit for the trash.
Nothing I ordered was advertised as nonrefundable or final sale yet they refuse to refund.
Do not order from these scammers
They do not fulfill their return policy worst company I've ever dealt with will never order from them again
The clothes I ordered wasn't of good quality and I have been trying to return it but no one has responded to be
Overall not happy. Order never arrived despite being marked as delivered. Chic me refused to contact couriers. Refused to replace or refund. Offered me a paltry sun as a good will gesture. Absolute rubbish service. Will never use again
Let's see how long it takes for my order. It took 30 days.
Let's see how long it takes for my order.
Me gusto mucho buen s calidad y me gusta que uno puede sique la orden
De lo que piden
I didn't receive my items due to my mistake. They did a good job communicating and responding
The shoes look nothing like the picture. I was so disappointed. They gave back half of the price of the shoe for refund. I wouldn't suggest ordering from there.
Love the items bought! Good quality! Better than expected
Customer service was excellent and the products I have received are excellent
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

