Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good received parcel was kept informed when it was arriving
*******I purchased some short sets when I got them I didn't like them at all. I emailed them asking do they send a return label. They don't so I asked them to send the address for me to return the items. It took a week before they responded. They want me to get a tracking number and send them a copy which I did. They was responding to my email in another language (NOT ENGLISH) Then they said the attachment was to large, then they said it was to blurry. I have been trying to get my refund for two weeks. As of today they have not refunded my money back to my account. VERY UNHAPPY BUYER
Ok it was OK to only purchase two items. What address does not look like the picture to me I don't even know if I will ever wear it or not. I might wear the earrings if I find something that will go with it but overall I don't think I would have a purchase something like this again from you are
Love the prices but the quality is not there. I would have been better off going to TJ Max.
Too late
Too small
I would very much appreciate a return label. I have asked repeatedly for a return label and no response from you guys.
I have tried to return this item but they don't seem to offer full refund
Outfits came in time for vacation got a lot of compliments
Package came really late i had to it another jacket for a event I was attending because the shipping is super slow I was disappointed in shipping process!
Nice stuff but I didn't like the process it took a long time for them to process my order and deliver it
Easy to register and use, delivery takes a little bit longer but the clothes are good quality and true to size.
L'envoi est un peu long mais en général je suis contente des produits
I bought an outfit for an all white event. First of all the material felt like thick foam on top of it, the sleeves were too tight. It didn't fit around the arms. I've been trying to return it for a refund but I've been getting the run around, They offered to return 10% of my money and I declined, then 25% and on and on it goes. They finally told me they will give me half of my money and to keep the outfit and give it away. SMH! Like WTH There was no return address given to me for me to return my purchase.,So I'm out of my own money to go elsewhere and purchase. If I could give 0 stars I would. Im so angry. I run a blog with over 20k followers and I will be putting them on blast. They are scammers! BUYERS BEWARE!
Love the easy Check out but it takes forever for order to come. I accidentally purchased 2 of the same order and was not able to return and get a refund or exchange. They gave me 30% of the amount back which wasn't enough.
This is a cute bathing suit but the bottoms are too small. I'm ex-l. I ordered one x-L and one L. The L too fits well but the bottoms are to small. The XL top is way too big and the bottoms are tight. I'm 5'4 200 lbs but very fit
Trying to return these items are ridiculous. You have to message the company through what's ap or messenger. They only reply at 2 am with one automated reply. Every day they would only respond once. You only have 2 weeks to do a return after purchase but they don't return bathing suits
It is very complicated to try to return or exchange calls are in the fittings
I ordered multiple items and was not happy with any of them. Nothing fit. I followed the size chart but everything was tight and small! And they were cheaply made. The flipflops were my size but I could not get my foot totally on the shoe because the thong was not in the right place. There was a lot of room at the top of them in front of my toes but I couldn't push my toes forward because of the thong strap. So my heel was hanging off the shoe. Also they were paper thin and stiff like cardboard - no padded rubber sole. The beach towel was also very thin and it was the size of a small bath towel! Nothing was as advertised. Very different in person. I'm very dissatisfied and would like to Return all the items. I won't be buying from Chic Me again.
CarolAnn Yousko
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

