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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,209
This company responds to reviews on average within 16 days

Instant Feedback

237,950 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Comfortable foot wear
June 24, 2023

I love the shoes and I love the colors that I have. I will be shopping again also they are very comfortable.

Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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Was overall good when queried order response was quick

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2023
New York
1 review
0 helpful votes
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My new outfits from Chicme
June 23, 2023

Quality clothes, just takes a long time and I wish the tracking was updated more often

Date of experience: June 23, 2023
Texas
1 review
0 helpful votes
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Return
July 23, 2023

It recommended to accept a partial refund for the items I wanted to return and also keep the items. After going back and forward with customer service, I accepted the 30% partial refund. I really wanted to return the items for a full refund because the items did not fit.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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Products
July 23, 2023

Was nice but everything I have ordered has either broke or was the wrong item

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2023
California
1 review
0 helpful votes
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This is my first time shopping with ChicMe.
June 23, 2023
Updated review

First time shopping with ChicMe and unfortunately my last. The fabric quality was horrible. I was told I should only wear them indoors, and it looks like a prison jumper. I think that if the fabric was better they would be really nice.

Date of experience: June 23, 2023

First time shopping hope everything looks as good a...
June 18, 2023
Previous review

First time shopping hope everything looks as good a it does on the sight.

Date of experience: May 19, 2023
Texas
1 review
0 helpful votes
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Products are good quality and the fit is almost true to size

Date of experience: June 23, 2023
New York
1 review
0 helpful votes
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Return process
July 23, 2023

I'm trying to return my items but the process it's taking to long. Your Customer service doesn't answer on time.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2023
Alabama
1 review
0 helpful votes
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Pictures don't always represent the item but I'm very satisfied with my order.

Date of experience: June 23, 2023
Georgia
1 review
0 helpful votes
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Never again!
July 23, 2023
Updated review

Horrible customer service. I can't get a response regarding a refund.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2023

Nice clothes
April 25, 2023
Previous review

Nice clothes

Date of experience: April 25, 2023
GB
1 review
0 helpful votes
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Good service
June 23, 2023

Good service, no issue, no problems order the item

Date of experience: June 23, 2023
Florida
1 review
0 helpful votes
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Reviews
June 23, 2023

If you want people to review you must not require them to complete all sections. I bought several items and rated most of the the 5s I should not have to name the review or add comments. The items that I wanted to add title and comments too are likely not to be seen because the requirement to label everything.

Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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Good
June 23, 2023

No problems at all. Will certainly use again and recommend to family and friends

Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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White eyelet casual shoes
June 23, 2023

I absolutely love them x quick service too
Thank you x

Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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Dress
June 23, 2023
Updated review

Takes a long time but stunning clothes when they arrive

Date of experience: June 23, 2023

Takes a long time
June 17, 2023
Previous review

Takes a long time

Date of experience: May 18, 2023
Canada
1 review
0 helpful votes
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Good service
June 23, 2023

Overall the service was good. It's difficult to shop online when you can't try it on. I bought 6 items and only 1 fit me. They were all the same size in a small but some I would take a medium and 2 others in a large and 1 wouldn't fit in the boobs if I took a xxxL. I did return the items at my expense. I was offered to keep the items at a 30% discount but what would I do with clothes that don't fit so I returned them. I didn't get a refund yet so I can't comment on that. "maybe next time" From now on I will look at loose fitting clothes and it should be ok!

Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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Poor Service
July 23, 2023

Goods weren't a good fit. I requested a refund but was asked to keep them snd give them to a friend and only receive a small % of what I paid. I wasn't happy and won't be ordering from this company again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2023
GB
1 review
0 helpful votes
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Not good service
July 23, 2023

Took a long time to recive my parcel came after what i needed it for then only have 14 days to return, im just over that and there was no service from them at all just a message to say passed 14 days, have a nce life is what it actually said:-(

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2023
Ireland
1 review
0 helpful votes
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Bag
June 23, 2023

Happy with delivery time bag much smaller than I thought described as large bag

Date of experience: June 23, 2023
Florida
1 review
0 helpful votes
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Not happy
July 23, 2023

Waited way to long for such poor qualities, clothes look cheap

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2023