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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,174
This company responds to reviews on average within 16 days

Instant Feedback

237,870 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Returning an item.
July 27, 2023

I paid £15 for a dress I ordered plus £5 for delivery. The dress was too small so had to return it. I was given a label to do this and was told I would be given a full refund. When I looked to check -I was only given £10.20p back and was told they had taken return postage off me meaning I had paid £20 out and got £10 back. I was disgusted and will never order again in case it has to be returned.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
New Jersey
1 review
0 helpful votes
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Love all my pieces!
June 27, 2023

Great experience! Did not take long to receive and the quality of the clothing is great!

Date of experience: June 27, 2023
Canada
3 reviews
0 helpful votes
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Love it
June 27, 2023

Nice………….:::::::::::::::::::::::::::::::::::::::::: :// ::::: :/

Date of experience: June 27, 2023
Illinois
1 review
0 helpful votes
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Too long $#*! man
July 27, 2023

The jumpers that I chose was very beautiful Colors and prints are gorgeous. It fits very well. I just didn't like the time of shipment that it took to get to me. It took almost 3 weeks.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
Florida
1 review
0 helpful votes
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Package never received
July 27, 2023

The package was never received. The company never made this right and I'm now fighting the credit card company to dispute this. Chicme offered a $10 coupon.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
GB
1 review
0 helpful votes
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Won't use agsin
July 27, 2023

Unable to return 3 of 3 products. Don't use again because of this

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
France
1 review
0 helpful votes
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Quality is a no go for the top. Took forever to get there

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
Austria
1 review
0 helpful votes
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Very cheap material!
Clothes don't look like they do on the internet!
No chance to send back!
NEVER AGAIN!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
GB
1 review
0 helpful votes
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Poor craftsmanship
July 27, 2023

Product came with two holes in the leg stitching due to poor quality work.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2023
Wisconsin
1 review
0 helpful votes
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Shipping
June 27, 2023

Shipping took awhile. It took longer than I expected.

Date of experience: June 27, 2023
Texas
1 review
0 helpful votes
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New customer
June 27, 2023

I'm pleased with the quality it just took so long to receive

Date of experience: June 27, 2023
GB
1 review
0 helpful votes
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Sizing on items variable
July 27, 2023
Updated review

It's variable in sizing and not accurate to sizing charts. Shame cause some nice clothing but can't guarantee it will fit

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023

Looking forward to receiving goods
May 21, 2023
Previous review

Looking forward to receiving goods

Date of experience: May 21, 2023
GB
1 review
0 helpful votes
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1st time ordering ( what a let down no communication at 1st then when there was the items I'd ordered were out of stock they were waiting for stock I gave up after 3 weeks and got a refund ( got that no problem) just gutted because the stuff looks really nice but won't be ordering again ( shame really)

Date of experience: June 26, 2023
Maryland
1 review
0 helpful votes
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I've the clothes
June 27, 2023

Personal relations fe like they were made for me love it

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Date of experience: June 26, 2023
New Jersey
1 review
0 helpful votes
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Shipping
July 27, 2023

Took to long to ship and receive needed for a event did not come intime

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Puerto Rico
1 review
0 helpful votes
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Items purchased
July 27, 2023

After a time of wait, finally received my items. But the response from customer
Service was always Excellent. Thank you.

Date of experience: June 26, 2023
North Carolina
1 review
0 helpful votes
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RETURN
July 26, 2023

Not sure of return policy-it is very confusing--i would like a refund on some of my items

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
California
1 review
0 helpful votes
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Refund - poor customer service
July 26, 2023

I sent in the correspondence for a refund and the email states that I have 14 days. It's been 7 days and I have yet to hear back from you to process and return the items.

Very poor customer service.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2023
Texas
1 review
0 helpful votes
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Unsatisfied of items are bad quality and size are too big and same size of items are to small

Date of experience: June 26, 2023
GB
1 review
0 helpful votes
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Never let you down
June 26, 2023

Items are true to the pictures never let down once

Date of experience: June 26, 2023