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From the business
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Chicme Reviews Summary
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Not sure of return policy-it is very confusing--i would like a refund on some of my items
I sent in the correspondence for a refund and the email states that I have 14 days. It's been 7 days and I have yet to hear back from you to process and return the items.
Very poor customer service.
Unsatisfied of items are bad quality and size are too big and same size of items are to small
Premier achat chicme
Je n ai eu aucun problème de tailles, ni de livraison.
Je recommande
Positif
Purchased a pair of sandals which are about 3 sizes to small I'm a 3 my daughters a 2 and they don't even fit her, ChicMe expect me to pay to send them back even though they are about 3 sizes to small not my fault. Never will I shop here again
Ordered 4 items 2 were too small. They make it very difficult to return. I was one day past the 14 days bc I could not find how to return and now they won't except
Como vendedores son muy responsables y cumplidores me llego en lo acordado
Very poor quality
Not as nice as the item advertised cheap plastic with cheap glues chain design on front that peeled off
I received everything but the necklace. The customer service department insinuated that I lied about not receiving the necklace. The necklace was only a couple dollars. The product is great, the service not so great. I placed quite a few orders prior to this and will not be ordering from them in the future.
The service was great shaping time was not too bad but three of the items especially the pants were way too big I placed another order recently hopefully I have better luck with it I've had good luck in the past
Takes too long for delivery. Would love to have texted updates from the company about the status and progress on the order
Experience so far ok, can't wait to see the selections
Beaucoup trop petit, mal coupé et la taille de correspond pas
Never again. Horrible customer service - totally dissatisfied. Would never recommend.
Usually I have a good experience of Chic Me but two sunglasses breaking within a month isn't satisfactory.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members