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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The clothes and shoes are awesome just wished I could have gotten them faster
Shipping took too long. My order came after I returned from my trip. Quality of clothing was not up to par and was not true to size.
Not true to size. Its a pretty dress. Hard to return.
Boots are cute but are not true to size. U ordered a 10 but they feel like a 9. They took longer then expected to arrive. But the shoes are cute though.
It took a month to receive my product and that was to long.
So far so good. Just did not see an expected arrival date
C est agreable. Beaucou de belles choses voilà c la St fait
Je n ai pas pu terminer l achat tro de questions
I really prefer buying in stores. Items not really as pictured.
Not able to return items promptly due to not having the information I need to return the items.
Everything I Oder from this site is amazing quality, I have never needed to send anything back,I wish I could order nearly everything
Easy to shop and pay I got the correct size I need delivery was quick
Not as pictured………………………………………………………………………………………..
Difficult to comment until I've received the items. Pictures looks nice
I love everything that I got just mad that I couldn't fit my shoes. It takes so long for you to get it but other than that I will continue to keep shopping.
I'm a regular customer at ChicMe and I've never been disappointed in any way. I can honestly recommend ChicMe!
I have another order that I placed on 6/12 and still haven't received it
This website has stylish clothes for an affordable price
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

